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First launch of app-v apps fail, works after that

    Question

  • Hello all,

    I'm using Citrix XA6.5 with the AppV conduit to stream MS office apps to the clients.  Whats going on is the first attempt to launch the Published app always fails but all further launch attempts work fine.  The only error is as follows:

    "The Application Virtualization Client could not launch the application you requested.

    An unexpected error occurred. Report the following error code to your System Administrator.

    Error code: 4605F3-0F801904-00000A04" 

    If I log the user off then back on the same thing occurs, only the above error message along with this appear in the sftlog.txt file:

     

    Could not load OSD file DefaultApp.osd

    &

    The app manager could not create an application from 'DefaultApp.osd' (rc 0C405564-00000002)

     

    Any Ideas? 

     

    Saturday, October 01, 2011 9:23 PM

Answers

  • Could not load OSD file DefaultApp.osd

    &

    The app manager could not create an application from 'DefaultApp.osd' (rc 0C405564-00000002)

     

    Any Ideas? 

     


    Have you added "Add application" right to normal users in App-V Client's management console (Properties -> Permissions)?

     


    br,
    Kalle Saunamäki
    http://blog.gridmetric.com/
    Sunday, October 02, 2011 7:30 PM
    Moderator

All replies

  • Have you turned the client log up to Verbose to see what's happening. The error for the DefaultApp.osd will be unrelated.

    Does the package work if you add to the client via SFTMIME instead? Does Office work if you load the package to 100%?

    What version of Office are you sequencing? What OS are you sequencing on? What version of the Sequencer?



    This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
    Saturday, October 01, 2011 11:44 PM
    Moderator
  • Hey Aaron, thanks for the reply!

     

    I'm goint to turn logging on to Verbose to get some more info, also once I have that info I'll fill in all the blanks you just mentioned.  Thanks again!

    Sunday, October 02, 2011 5:38 PM
  • Could not load OSD file DefaultApp.osd

    &

    The app manager could not create an application from 'DefaultApp.osd' (rc 0C405564-00000002)

     

    Any Ideas? 

     


    Have you added "Add application" right to normal users in App-V Client's management console (Properties -> Permissions)?

     


    br,
    Kalle Saunamäki
    http://blog.gridmetric.com/
    Sunday, October 02, 2011 7:30 PM
    Moderator
  • What happens when you try to connect to the OSD file from the client using the UNC path?
    Steve Thomas, SSEE, Microsoft
    App-V/MED-V/SCVMM/SCCM/AppCompat
    http://madvirtualizer.wordpress.com/
    The App-V Team blog: http://blogs.technet.com/appv/
    The MED-V Team Blog: http://blogs.technet.com/medv
    The SCVMM Team blog: http://blogs.technet.com/scvmm/

    “This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”
    Sunday, October 16, 2011 4:18 AM
  • It could be possible that your application doesn't stream completely before it starts to launch. You could try a pre-script to make it wait on first launch for a little while and then let it launch.
    Thursday, October 20, 2011 1:06 PM
  • I will elaborate and ask that if you try to launch the application from its location using SFTTRAY /launch - does it launch correctly the firs time?
    Steve Thomas, SSEE, Microsoft
    App-V/MED-V/SCVMM/SCCM/AppCompat
    http://madvirtualizer.wordpress.com/
    The App-V Team blog: http://blogs.technet.com/appv/
    The MED-V Team Blog: http://blogs.technet.com/medv
    The SCVMM Team blog: http://blogs.technet.com/scvmm/

    “This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”
    Friday, November 04, 2011 2:07 AM
  • Not sure if you got to the bottom of this yet but i also had this problem and fixed using the methid described here:

    http://support.citrix.com/article/CTX128009

    Tuesday, May 08, 2012 12:20 PM