Odpovědět Mail Delivery Problem

  • 15. března 2012 12:18
     
     

    Hi,

    I'm running exchange 2010 SP2 with MailMarshal as the external mail gateway, the challenge is that when i create a user i cant sent & receive mails from outside i.e gmail but when i create a distribution group i get a bounce back when i send from outside but internally its working. I have tried tricking it by created a user then setting it to forward to the group but i still get the error.

    Please advise


    Meshax

Všechny reakce

  • 15. března 2012 12:22
     
     
    If the mails are getting bounced from the exchange server, check if DL is set with option allow emails from non authenticated users.

    Shaba

  • 15. března 2012 12:24
     
     
    Hi Shaba, kindly clarify on how to check the above (DL??)

    Meshax

  • 15. března 2012 12:27
     
     Navržená odpověď

    From Exchange System Manager, Search for the DL.

    Take the properties

    Select Mail-flow settings

    Require that all senders are authenticated check box. If you select this check box, messages from external users will be rejected.


    Shaba

  • 15. března 2012 12:38
     
     

    Thanks for your reply,

    the trick (creating a user then setting it to forward to the group ) is working but when i send directly to distribution group its bouncing.


    Meshax

  • 15. března 2012 12:43
     
     

    What I suggested is to uncheck "Require that all senders are authenticated" on the properties of DL.

    That will fix this issue.


    Shaba

  • 15. března 2012 12:49
     
     
    Apologies i was not clear there, i meant after unchecking the property thats when the above worked bt group is still persisting

    Meshax

  • 15. března 2012 12:53
     
     

    You may need to wait for some time to get it working.

    Give a try after an  hour.

    Good luck !


    Shaba

  • 15. března 2012 12:55
     
     
    Waoh thanks, le me wait and see

    Meshax

  • 16. března 2012 6:53
     
     

    Hi, this issue has not yet resolved even after eavng it overnight after the changes.

    any ideas..?


    Meshax

  • 16. března 2012 9:25
    Moderátor
     
     Odpovědět

    Hi,

    I understand that you cannot send/receive message externally.

    Then please verify if you can send/receive message internally.

    Does this issue only occur to gamil?

    Please use message tracking tool to check the last detail error information, please post it here.

    I recommend you to enable smtp logging to see if message has left organization.

    Configure Protocol Logging

    http://technet.microsoft.com/en-us/library/bb124531.aspx

    Besides, please try to use the website below to check blacklist

    Blacklist check

    http://www.mxtoolbox.com/blacklists.aspx 



    Xiu Zhang

    TechNet Community Support