Unable to install Adobe Flash Player: Error message "Unable to authenticate install"
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30. listopadu 2007 18:00
When I try to install Adobe Flash Player 9, I get the following error message "Unable to authenticate install." I have use the flash uninstall utility to remove the existing corrupt install, reboot the system and try to install the flash player again; still I am getting the same message. I have also tried to download Flash player locally to my computer and try the install again; still the same message. Does anybody have an answer to my problem? Thank you in advance.
I am using Windows Vista Enterprise.
Všechny reakce
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30. listopadu 2007 21:16Moderátor
Download and run the Adobe Flash Player uninstaller:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157Afterward, right-click on the Internet Explorer icon located on
your Taskbar and select: Run as administrator. Then visit:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
and click on "Install Now".- Označen jako odpověď Carey FrischMVP, Moderator 6. února 2009 13:41
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12. února 2008 7:41
Hi!
You must install all updates for your windows befor install the flash player. Try and let me know if this works.
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3. září 2008 0:38Also check date and time, that worked for me.
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6. prosince 2008 11:40
Nezteek wrote: Also check date and time, that worked for me. yes i treid this and work for me also
Thanks Nezteek
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5. února 2009 11:51
Don't cry no more people, I have found the solution to all your trouble...i went experienced the same problem with adobe...What u have to do is uninstall adobe flah player, just go on this site and make sure all your browsers are closed to uninstall properly...
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1
Then all you have to do is go on this site http://www.zeporama.com/
It has a purple background, if you have uninstalled the player properly you will only see a purple background with two big rectangles with two icons on their upper left side (This means that there is no adobe flash player, perfect it has been uninstalled properly) Then wait until you see images appearing, this means that you have the latest flash...all you have to do is wait for images to appear because this site will automatically download and install the latest flash player (Which is flash player 10) itself...tadaa,the player is there...no more problems !!! All you have to do is go on that site andwait for it to show you its images...it takes 2 to 5 mins to install so nb patient...f it worked for u let me know !!!
- Navržen jako odpověď IceIceBaby 7. dubna 2009 7:48
- Zrušeno navržení jako odpověď Carey FrischMVP, Moderator 21. února 2012 6:27
- Označen jako odpověď Carey FrischMVP, Moderator 21. února 2012 6:28
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7. února 2009 23:17This worked.. Thanks for the fix..
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4. března 2009 14:33@Kashile: worked for me also, thank you :)
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2. dubna 2009 4:29Thanks kashile, It worked for me, it's the only thing that ever worked for me, I really didn't know what to do... God bless you...
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7. dubna 2009 7:49Thanks so much Kashlie, this worked for me as well. I was so cut cause i had to reinstall my OS, but this has fixed that problem. Cheers
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10. dubna 2009 14:55Great fix Kashile, much appreciated :)
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23. dubna 2009 17:48Hi Kashile: Thank you for sharing your solution. I appreciate it.
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4. května 2009 18:56Worked for me too! My system date-time was Jan 1st, 2003. Flash installer failed to install. Changed date-time to now - May 2009, and voila!.
BTW, this occured on a Win XP system.
Thanks Nezteek ! -
5. května 2009 19:51You are a miracle worker!!! Thank you soooo much! I have been troubleshooting for 2 weeks, and it has been so frustrating!!! This needs to be on the Adobe Technical site.....
Thanks again!!!! -
15. května 2009 19:16Awesome! The first solution didn't work for me, though it seems like it should...Thanks Kashie! You're a life saver!
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17. května 2009 7:05
IT WORKS ! thank God for smart people like you. I'm so happy I can see my videos again. I have ask many people about this problem & nobody seem to know how to fix this. Some people think it would never work with Internet Explorer. Again THANK YOU, THANK YOU.
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18. května 2009 5:43thanks man
working all good for me too! -
1. června 2009 19:55Thanks Kashile, at last it works!!
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7. června 2009 0:56great job .
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13. června 2009 18:54Ok I've tried this six time now and I still cannot get it to work. I'm using Vista. I get the confirm. that flash is uninstalled (no video on your web-link) and I get the confirm that flash will now install but 15 minutes later, still nothing. After uninstalling flash player I confirm same i computer/windows/soswow64 - no macromedia. Then I go to the noted website, confirm ok to install flash player and like I said, 15 minutes later still nothing. Yes, my date/time is current.
Any other ideas?- Navržen jako odpověď mccndough 14. června 2009 14:34
- Zrušeno navržení jako odpověď Carey FrischMVP, Moderator 21. února 2012 6:27
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13. června 2009 18:55Also, I just updated to IE8 - does that matter? Should I go back to IE7?
Thanks. -
13. června 2009 19:51I really do want this to work. I've gone back to IE7 - made no difference. I've tried both the 64-bit and 32-bit IE browers. The install only goes to the 64-bit but when I use that IE brower I get an error message from Adobe (does not support 64-bit brower, install can be used with 32-bit brower). I even tried moving all the 64-bit flash install (macromedia file) to my 32-bit brower file - still no luck.
How is it everyone else got this to work so easy? Still very frustrated out here....help, please? -
14. června 2009 14:37Yes. Kashile's solution is the one I keep trying. Still no luck. Any other ideas?
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14. června 2009 15:02Yes, Kashile's solution is the one I keep trying. Any other ideas?
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5. srpna 2009 0:26Thank you! Worked for me. Great post
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11. srpna 2009 2:14Ran into issues downloading flash player 10 using IE8. Reinstalled IE8. Re-installed Flash player. IE8 hangs. Need to use task manager to close.
Realized, why not use Mozilla to download flash player 10, but specify that u need the IE8 version. You will be prompted to choose your OS. Then choose IE8.
Open the broken web page in IE8. Success! Hope this helps. -
29. listopadu 2009 1:28http://kb2.adobe.com/cps/494/cpsid_49419.html
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