Cannot sign into Lync IM in exchange 2010 OWA
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24. července 2012 11:24I have lync 2010 up and running fine. I have integrated with exchange 2010 owa. But in owa I cannot sign in when i click sign in nothing happens. I have double checked all the integration procedure steps.
Anand_N
Všechny reakce
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24. července 2012 12:57
Hi,
Try to enable Lync server logging and reproduce the issue , you should be able to find more information on SIP stack /S4 logs.
Thanks
Saleesh
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24. července 2012 19:48
Also check if there is any anti-virus installed on the machine. We ran into an issue where it would work externally from the users home PC and not from the domain joined PC. It was an Anti-Virus application preventing it.Chad McGreanor Lync Server 2010 MCM https://cmcgreanor.wordpress.net
- Označen jako odpověď Sean_XiaoMicrosoft Contingent Staff, Moderator 6. srpna 2012 7:37
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25. července 2012 1:10
Hi Anand_N,
please check your exchange certificate and re-check your setup again.
http://netoverme.wordpress.com/2012/06/10/integrate-owa-2010-and-lync-im/
Also, use the Lync Logging Tools to analyze the error with installing Lync resource kits.
http://www.microsoft.com/en-us/download/details.aspx?id=21165.
You need to start logging the SIP track components and re-login the OWA and get back to the logging tool and stop the logging tool and analyze the log files. It will tell you the red highlight.
Aliyani Sabrey http://netoverme.wordpress.com
- Navržen jako odpověď Aliyani SabreyMVP 25. července 2012 1:10
- Upravený Aliyani SabreyMVP 25. července 2012 1:18 additional information
- Označen jako odpověď Sean_XiaoMicrosoft Contingent Staff, Moderator 6. srpna 2012 7:37
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25. července 2012 9:39Moderátor
Hi,
Any updates?
Check the following blog step by step:
Regards,
Sharon Shen
TechNet Community Support
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- Označen jako odpověď Sean_XiaoMicrosoft Contingent Staff, Moderator 6. srpna 2012 7:37