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Test Connection to Live Meeting in Outlook Fails

Proposed Test Connection to Live Meeting in Outlook Fails

  • 3. března 2011 4:42
     
     
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    I'm a BPOS user and when I try to create a meeting in Outlook using Meet Now I get prompted to configure my online conferencing account.  I go ahead and click on the Test Connection button and it fails the first time (EVERYTIME) with an error that says "Cannot connect to server because the information in the User Accounts dialog might be incorrect or improperly formatted".  If I click Test Connection again (without changing anything), the Test succeeds and I can schedule a meeting.

    Any ideas why? This is confusing to my users and doesn't really make sense.

    Steve Berg

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  • 18. března 2011 6:13
    Moderátor
     
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    Try using the Sign In Application to reconfigure your desktop applications, and make sure that LiveMeeting is chosen.  Your LiveMeeting settings may be stale, preventing a first time connection from going through smoothly.