BUG: RemoteApp and Desktop Connection: An error has occurred. Contact your workplace administrator for assistance.

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• 5. května 2012 0:05

   

   
  

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  Hi Kristin, I am getting the exact same error, but your solution does not work for me.  I have been trying to figure this issue out for more then six months now.  Any other advice is MUCH appreciated.  Thanks in advance.

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• 5. května 2012 13:40

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  I would change the name and id to TEST and try it. Also comb the event log on the server and client. Is the RDWA website working fine?

  ---

  Hope this helps,
  
  Kristin L. Griffin
  
  SUPER BIG fan of the Remote Desktop Virtualization Team!!!) 
  
  My RDS blog: blog.kristinlgriffin.com
  
  The new Microsoft Windows Server 2008 R2 Remote Desktop Services Resource Kit is now available!

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• 7. května 2012 18:12

   

   
  

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  No glory with the name change.  However, I noticed two Audit Failure events when I try to connect.

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  Log Name:      Security
  Source:        Microsoft-Windows-Security-Auditing
  Date:          5/7/2012 2:07:24 PM
  Event ID:      4625
  Task Category: Logon
  Level:         Information
  Keywords:      Audit Failure
  User:          N/A
  Computer:      RDWA Server
  Description:
  An account failed to log on.

  Subject:
   Security ID:  NULL SID
   Account Name:  -
   Account Domain:  -
   Logon ID:  0x0

  Logon Type:   3

  Account For Which Logon Failed:
   Security ID:  NULL SID
   Account Name:  Username
   Account Domain:  Computer Name

  Failure Information:
   Failure Reason:  Unknown user name or bad password.
   Status:   0xc000006d
   Sub Status:  0xc0000064

  Process Information:
   Caller Process ID: 0x0
   Caller Process Name: -

  Network Information:
   Workstation Name: Computer Name
   Source Network Address: IP of Computer Name
   Source Port:  44398

  Detailed Authentication Information:
   Logon Process:  NtLmSsp
   Authentication Package: NTLM
   Transited Services: -
   Package Name (NTLM only): -
   Key Length:  0

  This event is generated when a logon request fails. It is generated on the computer where access was attempted.

  The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

  The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

  The Process Information fields indicate which account and process on the system requested the logon.

  The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

  The authentication information fields provide detailed information about this specific logon request.
   - Transited services indicate which intermediate services have participated in this logon request.
   - Package name indicates which sub-protocol was used among the NTLM protocols.
   - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
  ----------------------------------------------------------

  Log Name:      Security
  Source:        Microsoft-Windows-Security-Auditing
  Date:          5/7/2012 2:07:24 PM
  Event ID:      4776
  Task Category: Credential Validation
  Level:         Information
  Keywords:      Audit Failure
  User:          N/A
  Computer:      RDWA Computer Name
  Description:
  The computer attempted to validate the credentials for an account.

  Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
  Logon Account: Username
  Source Workstation: Computer Name

  Error Code: 0xc0000064
  

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