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A question about powerpoint 2010 processes can not closeautomatically

    Frage

  • powerpoint 2010 processes can not close automatically , I need to end the processes in the windows task manager.

    how to solve this?

    OS: windows 7 Enterprise 64 bit  SP1

    • Bearbeitet tang ying Donnerstag, 1. März 2012 05:39
    Donnerstag, 1. März 2012 02:34

Antworten

  • Hi,

    It sounds like a problem in PowerPoint that we can try to disable add-ins from running test this issue.

    Start Microsoft PowerPoint in Safe Mode if it helps:
     1. Click Start, point to All Programs, and then point to Microsoft Office.
     2. Press and hold the CTRL key, and then click the Microsoft PowerPoint 2010.

    If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in your PowerPoint program:

     1. Click File menu, click OptionsAdd-ins, click Go button in the Manage: COM Add-ins.
     2. Check if there has any add-ins, clear the checkbox to disable them.
     3. Close the Microsoft PowerPoint and restart it.
     4. Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.

    If the problem still persists, please follow this article troubleshoot a problem by performing a clean boot in Windows 7.

    http://support.microsoft.com/kb/929135

    Best regards.


    William Zhou

    TechNet Community Support


    Dienstag, 6. März 2012 07:22

Alle Antworten

  • Hi,

    It sounds like a problem in PowerPoint that we can try to disable add-ins from running test this issue.

    Start Microsoft PowerPoint in Safe Mode if it helps:
     1. Click Start, point to All Programs, and then point to Microsoft Office.
     2. Press and hold the CTRL key, and then click the Microsoft PowerPoint 2010.

    If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in your PowerPoint program:

     1. Click File menu, click OptionsAdd-ins, click Go button in the Manage: COM Add-ins.
     2. Check if there has any add-ins, clear the checkbox to disable them.
     3. Close the Microsoft PowerPoint and restart it.
     4. Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.

    If the problem still persists, please follow this article troubleshoot a problem by performing a clean boot in Windows 7.

    http://support.microsoft.com/kb/929135

    Best regards.


    William Zhou

    TechNet Community Support


    Dienstag, 6. März 2012 07:22
  • Thanks William,

    The problem soveled . It looks there is some Add-ins problem

    Mittwoch, 14. März 2012 05:40
  • Hi Tang Ying,

    I’m glad to hear that problem has been resolved.

    Thank you for sharing your experience here. It will be very beneficial for other community members who have similar questions.

    Cheers.


    William Zhou

    TechNet Community Support

    Montag, 19. März 2012 01:39