none
Eventid 1001 on a windows 7

    Frage

  • Hi,

    I'm having problems when connecting to a wsus server 3.0 from more than fifty pc of my active directory. Most of these pc are w7 x64 and other and w7 i386. 

    I have tried to fix the problem with this link http://support.microsoft.com/kb/971058  but without success . The error is the following:

    "Eventid 1001

    Windows Error Reportting.

    Depósito con errores , tipo 0
    Nombre de evento: WindowsUpdateFailure
    Respuesta: No disponible
    Id. de archivo CAB: 0
    "

    I think this is a general error and I don't know how to know more details of my error.

    Can anybody help me?

    Thanks in advance.

    Regards.

    Dienstag, 8. Oktober 2013 07:18

Antworten

Alle Antworten

  • The Event Id 1001 is a generic code that reports crashes with Event name + Field Value Type.

    Anyway, for your WSUS problem, you may find your information in the WindowsUpdate.log file

    1. Record the system time.

    2. Restart the AU service (go to Run... Services.msc > Windows Update > Stop)

    3. Run a detection: wuauclt /resetauthorization /detectnow

    4. Wait 30 minutes and post from the entries starting at the time recorded in Step #1.

    TiGrOu.

    Dienstag, 8. Oktober 2013 08:39
  • This is the log:

    2013-10-08 12:53:30:763 1012 14c4 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2013-10-08 12:53:30:772 1012 14c4 Report CWERReporter finishing event handling. (00000000)
    2013-10-08 12:53:30:892 1012 14c4 Service *********
    2013-10-08 12:53:30:892 1012 14c4 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2013-10-08 12:53:30:892 1012 14c4 Service *************
    2013-10-08 12:53:36:828 1012 114c Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0200)  ===========
    2013-10-08 12:53:36:828 1012 114c Misc  = Process: C:\Windows\system32\svchost.exe
    2013-10-08 12:53:36:829 1012 114c Misc  = Module: c:\windows\system32\wuaueng.dll
    2013-10-08 12:53:36:828 1012 114c Service *************
    2013-10-08 12:53:36:829 1012 114c Service ** START **  Service: Service startup
    2013-10-08 12:53:36:829 1012 114c Service *********
    2013-10-08 12:53:36:834 1012 114c Agent  * WU client version 7.6.7600.256
    2013-10-08 12:53:36:835 1012 114c Agent  * Base directory: C:\Windows\SoftwareDistribution
    2013-10-08 12:53:36:836 1012 114c Agent  * Access type: No proxy
    2013-10-08 12:53:36:837 1012 114c Agent  * Network state: Connected
    2013-10-08 12:53:45:888 1012 13c4 Report CWERReporter::Init succeeded
    2013-10-08 12:53:45:889 1012 13c4 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2013-10-08 12:53:45:890 1012 13c4 Agent ***********  Agent: Initializing global settings cache  ***********
    2013-10-08 12:53:45:890 1012 13c4 Agent  * WSUS server: http://server_wsus:8530
    2013-10-08 12:53:45:890 1012 13c4 Agent  * WSUS status server: http://server_wsus:8530
    2013-10-08 12:53:45:890 1012 13c4 Agent  * Target group: WSUS PC Clientes
    2013-10-08 12:53:45:891 1012 13c4 Agent  * Windows Update access disabled: No
    2013-10-08 12:53:45:891 1012 13c4 DnldMgr Download manager restoring 0 downloads
    2013-10-08 12:53:45:895 1012 13c4 AU ###########  AU: Initializing Automatic Updates  ###########
    2013-10-08 12:53:45:900 1012 13c4 AU  # WSUS server: http://server_wsus:8530
    2013-10-08 12:53:45:900 1012 13c4 AU  # Detection frequency: 22
    2013-10-08 12:53:45:900 1012 13c4 AU  # Target group: WSUS PC Clientes
    2013-10-08 12:53:45:900 1012 13c4 AU  # Approval type: Scheduled (Policy)
    2013-10-08 12:53:45:901 1012 13c4 AU  # Scheduled install day/time: Every day at 14:00
    2013-10-08 12:53:45:901 1012 13c4 AU  # Auto-install minor updates: Yes (User preference)
    2013-10-08 12:53:45:901 1012 13c4 AU  # Will interact with non-admins (Non-admins are elevated (User preference))
    2013-10-08 12:53:45:902 1012 13c4 AU Setting AU scheduled install time to 2013-10-08 12:00:00
    2013-10-08 12:53:48:699 1012 114c Report ***********  Report: Initializing static reporting data  ***********
    2013-10-08 12:53:48:699 1012 114c Report  * OS Version = 6.1.7601.1.0.65792
    2013-10-08 12:53:48:700 1012 114c Report  * OS Product Type = 0x00000030
    2013-10-08 12:53:48:740 1012 114c Report  * Computer Brand = To Be Filled By O.E.M.
    2013-10-08 12:53:48:740 1012 114c Report  * Computer Model = To Be Filled By O.E.M.
    2013-10-08 12:53:48:748 1012 114c Report  * Bios Revision = 080015 
    2013-10-08 12:53:48:749 1012 114c Report  * Bios Name = Default System BIOS
    2013-10-08 12:53:48:749 1012 114c Report  * Bios Release Date = 2012-11-14T00:00:00
    2013-10-08 12:53:48:749 1012 114c Report  * Locale ID = 3082
    2013-10-08 12:53:48:755 1012 13c4 AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:48:758 1012 13c4 AU Initializing featured updates
    2013-10-08 12:53:48:758 1012 13c4 AU Found 0 cached featured updates
    2013-10-08 12:53:48:760 1012 13c4 AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:48:768 1012 13c4 AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:48:769 1012 13c4 AU AU finished delayed initialization
    2013-10-08 12:53:48:769 1012 13c4 AU Triggering AU detection through DetectNow API
    2013-10-08 12:53:48:770 1012 13c4 AU Triggering Online detection (non-interactive)
    2013-10-08 12:53:48:771 1012 114c AU #############
    2013-10-08 12:53:48:771 1012 114c AU ## START ##  AU: Search for updates
    2013-10-08 12:53:48:771 1012 114c AU #########
    2013-10-08 12:53:48:791 1012 114c AU <<## SUBMITTED ## AU: Search for updates [CallId = {5A48FC36-B6E8-45B9-9CBD-FDD5CCC09E37}]
    2013-10-08 12:53:48:799 1012 ae4 Agent *************
    2013-10-08 12:53:48:799 1012 ae4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-08 12:53:48:799 1012 ae4 Agent *********
    2013-10-08 12:53:48:799 1012 ae4 Agent  * Online = Yes; Ignore download priority = No
    2013-10-08 12:53:48:799 1012 ae4 Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-10-08 12:53:48:799 1012 ae4 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-10-08 12:53:48:799 1012 ae4 Agent  * Search Scope = {Machine}
    2013-10-08 12:53:48:800 1012 ae4 Setup Checking for agent SelfUpdate
    2013-10-08 12:53:48:803 1012 ae4 Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-10-08 12:53:51:102 1012 ae4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-10-08 12:53:51:130 1012 ae4 Misc Microsoft signed: Yes
    2013-10-08 12:53:51:131 1012 ae4 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2013-10-08 12:53:51:132 1012 ae4 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2013-10-08 12:53:51:132 1012 ae4 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2013-10-08 12:53:51:134 1012 ae4 Agent  * WARNING: Skipping scan, self-update check returned 0x800B0001
    2013-10-08 12:53:51:135 1012 ae4 Agent  * WARNING: Exit code = 0x800B0001
    2013-10-08 12:53:51:135 1012 ae4 Agent *********
    2013-10-08 12:53:51:135 1012 ae4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-08 12:53:51:136 1012 ae4 Agent *************
    2013-10-08 12:53:51:136 1012 ae4 Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2013-10-08 12:53:51:137 1012 12fc AU >>##  RESUMED  ## AU: Search for updates [CallId = {5A48FC36-B6E8-45B9-9CBD-FDD5CCC09E37}]
    2013-10-08 12:53:51:137 1012 12fc AU  # WARNING: Search callback failed, result = 0x800B0001
    2013-10-08 12:53:51:137 1012 12fc AU  # WARNING: Failed to find updates with error code 800B0001
    2013-10-08 12:53:51:137 1012 12fc AU #########
    2013-10-08 12:53:51:137 1012 12fc AU ##  END  ##  AU: Search for updates [CallId = {5A48FC36-B6E8-45B9-9CBD-FDD5CCC09E37}]
    2013-10-08 12:53:51:137 1012 12fc AU #############
    2013-10-08 12:53:51:140 1012 12fc AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:51:140 1012 12fc AU AU setting next detection timeout to 2013-10-08 15:53:51
    2013-10-08 12:53:51:141 1012 12fc AU Setting AU scheduled install time to 2013-10-08 12:00:00
    2013-10-08 12:53:51:144 1012 12fc AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:51:148 1012 12fc AU Successfully wrote event for AU health state:0
    2013-10-08 12:53:53:756 1012 ae4 Report REPORT EVENT: {FB105D2A-889A-49E4-A1EF-B37E51C46616} 2013-10-08 12:53:51:132+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 800b0001 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x800b0001.
    2013-10-08 12:53:53:814 1012 ae4 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-10-08 12:53:53:814 1012 ae4 Report WER Report sent: 7.6.7600.256 0x800b0001 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2013-10-08 12:53:53:815 1012 ae4 Report CWERReporter finishing event handling. (00000000)
    2013-10-08 13:04:26:546 1012 ae4 PT WARNING: Cached cookie has expired or new PID is available
    2013-10-08 13:04:26:547 1012 ae4 PT Initializing simple targeting cookie, clientId = ec6414ab-4dd9-4166-8768-56d4ff573036, target group = WSUS PC Clientes, DNS name = etiquetadora3.mydomain.com
    2013-10-08 13:04:26:547 1012 ae4 PT  Server URL = http://server_wsus:8530/SimpleAuthWebService/SimpleAuth.asmx
    2013-10-08 13:04:26:578 1012 ae4 Report Uploading 2 events using cached cookie, reporting URL = http://server_wsus:8530/ReportingWebService/ReportingWebService.asmx
    2013-10-08 13:04:26:582 1012 ae4 Report Reporter successfully uploaded 2 events.
    2013-10-08 14:00:09:864 1012 114c AU Forced install timer expired for scheduled install
    2013-10-08 14:00:09:864 1012 114c AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2013-10-08 14:00:09:867 1012 114c AU Setting AU scheduled install time to 2013-10-09 12:00:00
    2013-10-08 14:00:09:869 1012 114c AU Successfully wrote event for AU health state:0
    2013-10-08 14:00:14:870 1012 1228 Report CWERReporter finishing event handling. (00000000)

    Dienstag, 8. Oktober 2013 13:25
  • Failed to find updates with error code 800B0001

    This error message means that your WSUS server has not been patched with KB2720211 and KB2734608.

    This will fix your problems of communication between clients and server.

    TiGrOu.



    • Bearbeitet elTiGrOu Donnerstag, 10. Oktober 2013 08:13 Fixing link error
    • Als Antwort vorgeschlagen elTiGrOu Donnerstag, 10. Oktober 2013 08:13
    Dienstag, 8. Oktober 2013 13:42
  • I can't log on to the first KB. Please, could you tell which is the correct KB?

    Thanks a lot.
    Dienstag, 8. Oktober 2013 15:30
  • Sorry, put one more '0' in my link :)

    The right KB is KB2720211

    Thanks.

    TiGrOu.


    Mittwoch, 9. Oktober 2013 06:42
  • Donnerstag, 10. Oktober 2013 05:37
  • Thanks Yan Li_,

    Don't know why I've not been able to copy this f***g link correctly :)

    For me and my fingers : FAIL.

    TiGrOu.

    Donnerstag, 10. Oktober 2013 08:12