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Mail attribute keeps disappearing on Resource Object from AD users and computers

Vorgeschlagene Antwort Mail attribute keeps disappearing on Resource Object from AD users and computers

  • Dienstag, 1. Mai 2012 06:05
     
     
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    Ok this is weird

    I have several resources that when i look at them in EMC, they have email addresses and primary, but when i look at them in Adsiedit or Ad users and computers, the primary email address or "mail" attribute is missing

    I set the address, then wait for 3-4mins to refresh and it disappears again.

    The resources have the proxyaddresses field populated correctly, but NOT the "mail" attribute and thus when you try and search it from Outlook 2007 or later in the GAL, it doesnt appear.

    However if you select the "ALL Rooms" list you see the resource fine, but it's email address is blank. However if you click properties of the object, you can see all its proxyaddresses

    Can anyone point me to something that may cause this issue? and why some resources will not keep tme primary email address in the "E-mail" section under the General tab in Ad users and computers. Yes i have tried turning on set email address automatic as well

     

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  • Dienstag, 1. Mai 2012 08:01
     
     
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    To me it looks ike there is some process clearing attributes in AD other than Exchange.

    Does the mail attribute get populated when you create a new resource object in Exchange, how long does it take before it's cleared out?

    Lasse Pettersson http://anewmessagehasarrived.blogspot.com

     
  • Dienstag, 1. Mai 2012 08:34
     
     
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    yes but what process

    i see the mail attribute get populated and then looking at the mailbox in the shell see the windowsemailaddress get populated and then 3 mins later it gets removed, the primarysmtpaddress remains

     
  • Dienstag, 1. Mai 2012 08:40
     
     
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    Do you still have some Exchange 2003 server in the environment runing RUS?

    Lasse Pettersson http://anewmessagehasarrived.blogspot.com

     
  • Dienstag, 1. Mai 2012 08:41
     
     
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    nope only exchange 2010 sp1
     
  • Dienstag, 1. Mai 2012 09:22
     
     
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    Any third party application installed on the server?

    Gulab Prasad,
    MCITP: Exchange Server 2010 | MCITP: Exchange Server 2007
    MCITP: Lync Server 2010 | MCITP: Windows Server 2008
    My Blog | Z-Hire Employee Provisioning App

     
  • Dienstag, 1. Mai 2012 09:24
     
     
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    other than mcafee, veritas for backup not that i can think of

    i noticed as soon as one of the servers checks for the DC's the setting gets wiped. It's only the windowsemailaddress that fails, any other change is ok

     
  • Dienstag, 1. Mai 2012 09:27
     
     
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    Post the event id 2080 from the application log (exchange server)

    Gulab Prasad,
    MCITP: Exchange Server 2010 | MCITP: Exchange Server 2007
    MCITP: Lync Server 2010 | MCITP: Windows Server 2008
    My Blog | Z-Hire Employee Provisioning App

     
  • Dienstag, 1. Mai 2012 09:29
     
     
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    which one i have 14 of them, 6 CAS, 4 MB and 4 HT
     
  • Dienstag, 1. Mai 2012 09:47
     
     
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    nevermind found it
     
  • Mittwoch, 2. Mai 2012 07:31
     
     
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    Found what? eventid on a specific server or the root cause of the problem ?

    Lasse Pettersson http://anewmessagehasarrived.blogspot.com

     
  • Mittwoch, 2. Mai 2012 07:52
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     Vorgeschlagene Antwort
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    Are all resource mailbox has encounter thisissue? How many email address policy do you have?

    Please increase Diagnostic Logging on MsexchangeSA\proxy generation, MSexchangeAl\LDap operations, Account Management and then reproduce this issue to see what error was recorded.

    Hope it is helpful .

    Fiona Liao

    TechNet Community Support