Hi,
Would you please let me know whether any NDR message is received when attempting to send message to external recipient or the message just stuck on your Exchange 2003 Backend Server and then expired?
If any NDR message is received, please post the related NDR message here.
If the message stuck on the Exchange Server, please refer to following article to troubleshoot the issue:
How to use Queue Viewer to troubleshoot mail flow issues in Exchange Server 2003
http://support.microsoft.com/kb/823489/en-us
~~~~~~~~~~~~~~~~
Mike Shen
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
~~~~~~~~~~~~~~~~