Montag, 16. April 2012 19:26
Since 3/30/2112, Kaspersky Antivirus Engine has not updated, version 184.108.40.206 definition 30.3.2012.8:8:0. The event log shows:
Microsoft Forefront Protection encountered an error while performing a scan engine update.
Scan Engine: Kaspersky
Error Code: 0x80004005
The system has been running for about 2 years without problems.
Montag, 16. April 2012 20:30
Check the following folders for a file named storage520.dat and delete it if it exists, then try a manual update:
- C:\Documents and Settings\All Users\Application Data\Kaspersky SDK\
- C:\ProgramData\Kaspersky SDK\
If this doesn't work check the programlog.txt inside your installation directory for more details.
Christian Groebner MVP Forefront
- Als Antwort markiert Nick Gu - MSFTMicrosoft Contingent Staff, Moderator Montag, 23. April 2012 02:25
Mittwoch, 18. April 2012 12:52I had the same problem start last week and deleting the Kaspersky SDK folders in the above locations fixed the issue for me.