Service Manager - General
General discussion group for Service Manager.
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System Center 2012 - Service Manager SP1 links and info
System Center 2012 SP1 trial (this includes SCSM and is used to patch SCSM2012 RTM to SP1 - there are no separate SP1 patch)
http://technet.microsoft.com/en-US/evalcenter/hh505660.aspxService Manager 2012 SP1 VHDs
Mgmt. server: http://www.microsoft.com/en-us/download/details.aspx?id=36427
DW server: http://www.microsoft.com/en-us/download/details.aspx?id=36425Service Manager 2012 SP1 Authoring Tool
http://www.microsoft.com/en-us/download/details.aspx?id=36214Service Manager 2012 SP1 documentation
Download: http://www.microsoft.com/en-us/download/details.aspx?id=27850
Read online: http://technet.microsoft.com/en-us/library/hh305220.aspxOrchestrator IPs for SC2012 SP1
http://www.microsoft.com/en-us/download/details.aspx?id=34611Take a look at the documentation around upgrading your environment:
http://technet.microsoft.com/en-us/library/jj900193.aspxAlso, this blogpost might be helpful:
http://blogs.technet.com/b/servicemanager/archive/2013/01/23/how-microsoft-upgraded-to-system-center-2012-sp1-service-manager.aspxSCSM 2012 SP1 patchnotes:
Chargeback
Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that information to customers in order to minimize virtual machine oversubscription and underutilization. Chargeback illustrates how you can use System Center 2012 Service Pack 1 (SP1) in a cross-platform environment where you use multiple Service Manager components to achieve your business goals.
In Service Manager, chargeback consists of a new node in the Administration workspace, new OLAP data cubes, and sample Excel reports.
Improved Operations Manager Integration
An System Center 2012 – Operations Manager SP1 agent is automatically installed as part of Service Manager SP1. After Setup completes, you must manually configure the agent for use with the Operations Manager management server. The agent is compatible with System Center Operations Manager 2007 R2, System Center 2012 – Operations Manager, and System Center 2012 – Operations Manager SP1.
To validate that the Operations Manager Agent was installed, open Control Panel and verify that the Operations Manager Agent is present. To manually configure the Operations Manager agent, see Configuring Agents.
SQL Server 2012 Support
All databases used by Service Manager are supported on all editions of SQL Server 2012.
Windows Server 2012 and Windows 8 Support
All Service Manager roles, except the Self-Service Portal SharePoint web parts, are supported on all editions of Windows Server 2012.
Windows 8 is supported for the Service Manager console and for end-users accessing the Self-Service Portal.
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- 62515

How to export knowledge articles?
Dan_MS Freitag, 17. Juni 2011 15:37 - 153337

Review Activity Views
Ozge Ozkaya Donnerstag, 9. Juni 2011 13:48 - 6134

Service Manager 2012 populating the Global Operator Group
Herb Winhoven Mittwoch, 8. Mai 2013 20:59 - 9129

SCSM 2012 SP1 email notification problem
Nacho OllerMVPMontag, 13. Mai 2013 08:41 - 95984

Service Manager Self-Service Portal installation failed with : error occurred while executing a custom action:_CreateMOMRegKey
dkopjar Dienstag, 23. März 2010 16:28 - 358

Service Manager 2012 Service Requests, Activities and Support Groups
Herb Winhoven Mittwoch, 22. Mai 2013 14:27 - 103239

Print options
CXAndy Donnerstag, 19. August 2010 18:38 - 2327

Is there a way to increase view results from 500?
James Mastro Freitag, 1. Februar 2013 13:52 - 142143

SCSM 2012 - Service Level Management
Kleber_Alves Mittwoch, 4. Juli 2012 18:11 - 4104

Self-service portal: Team Site vs. Portal
Marc Lopez Montag, 13. Mai 2013 05:23 - 81978

Just view Incidents on my Support Group
Micheli Dienstag, 5. Juli 2011 16:37 - 346080

SCSM 2012 RC - Email Notifications - From a scsm noob
DjKg Montag, 6. Februar 2012 14:02 - 41108

Will SCSM 2012 meet our organizations requirements
jdfadmin Mittwoch, 4. Juli 2012 19:56 - 61348

Adding hardware and other IT gadgets to SCSM
Bashboosh Sonntag, 20. Mai 2012 06:17 - 42154

SCSM 2012 Questions?
Amr - Nassar Sonntag, 5. Februar 2012 14:36 - 4174

Asset management add-on for SCSM
Veikko-60 Donnerstag, 11. April 2013 13:06 - 3125

Open work item on a schedule
Marcel Hager Freitag, 19. April 2013 17:11 - 134374

SCSM 2012 Data Warehouse registration failed
Giovanni Perini Freitag, 9. Dezember 2011 18:20 - 72812

Data Warehouse registration fails - Unable to connect to the data warehouse management server
Exchange-Man Mittwoch, 5. Januar 2011 06:27 - 113063

Has Billable TIme
Darrenf Donnerstag, 14. Januar 2010 15:10

