Windows 7 won't validate and is gone in 11 days Need Help! I bought legit on my end--detials posted Thanks!
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Donnerstag, 3. Mai 2012 18:29I hope someone can help me. I bought a computer online approx. 3-4 months ago from a small computer shop. My computer had just died and I needed something already loaded up and ready to go. I bought a good deal I thought for a used computer and I was happy. 4 months later, I started noticing that windows could not be validated. Now, I am NOT a computer person at all. But via searching online, I followed the advice of restoring the computer. My computer all of the sudden will not restore a few files (won’t tell me which ones) and is also running very slow and I believe there is a virus--probably. Now could that be causing the sudden non-activation? Or is it the non-activation that is making it slow etc.? Anyway… It WAS reading genuine MS when I bought it. I want to fix this without having to pay someone to reload everything. I really don’t have the money to do that and this version goes out in 11 days. I would have bought a brand new computer if this was going to happen. Seriously—a total waste of money! NOW… the second part of this which is the MOST Important: via googling and the failure to system restore, I realized that the version of windows 7 I bought from the computer place which was already installed was windows 7 Enterprise which is only for offices. So this I am finding out is an old office computer he refurbished and sold me. I asked him to call me back, but no answer, His wife said they would not return the computer, because it was working fine when they sold it to me. Number 1: I have the product key and it says there is no KMS verification when I try to validate it. The error code is 0xC004F074. I do not know enough about computers to reload another OS myself and I can't pay for that service from someone else right now and no I have no on else I can ask to either—believe me. I do have an old legit full version disc for xp that I kept luckily and this is actually what should be running on this system according to the specs I called HP about. I have gotten used to Windows 7 though and I would like to keep it since I paid for it—(or so I thought). My question is: can I fix this myself? I’m thinking no way because it's an office version. And second, I want to know how I can find out where the product key came from and the company and track this down, because I was ripped off for a considerable amount of money and it's not enough to sue for as where I live it costs $ 325 just to file a case, BUT I do want to get the guy in trouble and report him to Microsoft. He could have put in my windows system disc for xp which is legit, he said he already had windows 7 on it and it was legal and that I would not need to reload and OS on it etc. That’s why I was so happy to get it. But I never knew Enterprise is NOT for regular people until this went wrong. Thanks.
Alle Antworten
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Donnerstag, 3. Mai 2012 18:45
If the system you were sold has an Enterprise verison looking for a KMS verification, I can tell you right now the sale of that system was a violation of Microsoft licensing agreement and it may be a violation of the law depending on exactly whrer you live!
Ayn computer system sold to the public may only have a full Retail version of Windows 7 or a System Builder's OEM version of Windows 7.
You will have to call Microsoft directly to the report the seller. You can also file a complaint with the local Better Business Bureau
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- Als Antwort markiert sheilahs Donnerstag, 3. Mai 2012 19:00
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Donnerstag, 3. Mai 2012 19:10
This makes me so mad. How did this windows 7 even work for awhile and then stop working? I really want to know why it said genuine MS for awhile and then now it doesn’t; it just says the ksm could not be located.
The man that sold it to me had upgraded it to windows 7. It was originally an xp computer from a sticker I see on the side of it. So why would he and how was he able to load windows 7 Enterprise on it? I don't understand that. Does he work at a company that had this software? I am going after this guy. My computer is now totally useless. I will have to pay a few more hunder dollars to get a new OS and then everythign I paid for on it now, will be wiped off. This sucks!
I have one question, did this bad licensed windows 7 cause problems for my computer because since the message of windows, all of the sudden I can’t do a system restore on it, it's slowing down etc.. It's acting like it has a virus, and that also makes me wonder if a virus caused a chain reaction and now the windows 7 doesn’t work etc. because maybe the computer would still be working. I don’t know—too many questions.
Specifics:
Computer is :
HP - Compaq dc7600 Series Small Form Factor System
Intel Pentium 4 cpu 2.8 ghz
2.5 ghz memory
32-bit
Enterprise service pack 1
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Donnerstag, 3. Mai 2012 19:31I can't tell you for sure how the system was initially activated, but in a network environment with a KMS (Key Management Service) server, the individual desktops are activated by the KMS server and periodically must be revalidated by the KMS server.
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