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Some functionality Questions

Beantwortet Some functionality Questions

  • Freitag, 4. Mai 2012 12:42
     
     
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    Hi,

    I was wondering if the following is possible with Intune?

    - Specify Prerequisites of a Software Package. (Install A before B)

    - What is the best way to troubleshoot software installations? Any local logging despite of the event viewer?

    - Is there any report available to monitor software installations? (Pending, waiting, finished,...)

    - What is the time that a client polls to see if something is available? And can we specify that somewhere?

    - A machines was requesting several updates, during the installation several reboots occured. Can't that be consolidated into one?

    Tnx!

     

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  • Freitag, 4. Mai 2012 16:03
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    Hi,

    I was wondering if the following is possible with Intune?

    - Specify Prerequisites of a Software Package. (Install A before B)

    - What is the best way to troubleshoot software installations? Any local logging despite of the event viewer?

    - Is there any report available to monitor software installations? (Pending, waiting, finished,...)

    - What is the time that a client polls to see if something is available? And can we specify that somewhere?

    - A machines was requesting several updates, during the installation several reboots occured. Can't that be consolidated into one?

    Tnx!

    Hi Doran,

    Let me try to answer your questions.

    - Specify Prerequisites of a Software Package. (Install A before B)

    Yes and No.  There isn't built in functionality to say "Install A before B".  However, you could build package B to check whether a File, MSI product code or Registry key exists from package A before allowing install.


    - What is the best way to troubleshoot software installations? Any local logging despite of the event viewer?

    %programfiles%\Microsoft\OnlineManagement\Logs\Updates.log stores information about your software/update failures.  If an MSI install failed you may check %temp% for an additional MSI log
     

    - Is there any report available to monitor software installations? (Pending, waiting, finished,...)

    In the managed software section you can find the state of all installations and you can export that data to CSV or HTML.  Example below.

     

    - What is the time that a client polls to see if something is available? And can we specify that somewhere?

    The client checks every 8 hours to see if any new policy or updates/software apply.  There is no way to modify that duration.
     

    - A machines was requesting several updates, during the installation several reboots occured. Can't that be consolidated into one?

    Not automatically via Windows Intune.  The updates will install and may require a reboot immediately to function.  If you deadline an update as well and it requires a reboot that will force a restart immediately after installing the update.  This is a requirement per update installed and cannot be modified.  You could allow the logged on user to control the Windows restart and/or use remote tasks or a script to reboot machines at a later point however.

    I hope that answers your questions.  Please let me know if you have any more questions.

    Thanks,

    Jon L. - MSFT