Assistance with installation of 3rd party patches

• Montag, 2. April 2012 16:50

   

   
  

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  Hi All.

  The main reason I've adopted the Intune application is the combined 3rd party patch push and reporting summary features and to be able to do so on both domain and peer based networks.

  I can use GP on domain networks to push out apps but the reporting back of installed apps is weak here and this also is limited to domain based networks. 

  I have reviewed the documentation for this feature and the single document that I was able to locate is clearly the tip of the iceberg as related to really making this part of the app work well.  How do you address mixed environments of say Acrobat Reader 9 and 10 on the same network?  Would you group these systems or does the msi take care of that?

  In the short time that I have adopted the Intune application I am pleased with it.  It seems to me that all the component pieces are in place and that future tweaks can be and will be made (server inclusion, robust EP reporting and removal tools from the console) to increase the apps value.  I also like the console itself and how it logically and simply groups alerts that focus an admin to only those areas that need resolution.  These alerts and reportings have to date been spot on accurate as well. 

  And while I would really like to have the server OS in the mix, there clearly is strong value with this application working against only client operating systems.

  That said, I'm asking Microsoft staff to please assist with the support of really making the 3rd party patching component work.  Because, I can take several hours and test and review and test and review and then document internally how to roll out patches for Acrobat (all supported versions 9/10), Flash Player and Java. 

  In the end, I will have a written set of intructions that list each step and are complemented with printscreens.  These instructions will cover the process from the initial step of getting setup with Adobe to retreive Adobe Flash .msi files to the process of reviewing that the updates have been successfully applied. 

  So, while yes, I can do this, and yes it will take me several hours to do so, it would be extremely valuable to this parter if Microsoft could help with this.  I also strongly feel that while yes, the mechanism is in place to push out these 3rd party apps, if no one can make it work then there is no value.  By providing this assitance I think more Intune installations will be using this this feature, creating additional value for the app.

  What do you think? 

  Thanks.

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