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cannot use local printer using Remote Desktop Connection.

Frage cannot use local printer using Remote Desktop Connection.

  • Mittwoch, 9. Januar 2013 04:42
     
     
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    I still cannot find a solution for this problem.   I followed the suggested solution but the problem still persist.

    Backround

    Local Machine:

    • Windows 7 Pro 64 bit
    • Brother (printer) connected by USB cable
    • All configuration on the Remote Desktop Connection is set up correctly.

    Remote Machine:

    • Windows Server 2003
    • Rent Manager software

    When we try to print from the Rent Manager software, printer is not there.  There is no way to add the printer on the Remote Desktop machine.  We have no control.

    Please advise

    gairo

     

Alle Antworten

  • Mittwoch, 9. Januar 2013 07:54
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    Hi,

    1. On your Server 2003, did you install the driver for the Brother printer? 

    2. What is the exact model number of the Brother printer you are trying to use?

    3. If after installing the correct driver on the server the printer still does not show up when you connect, please check Event Viewer for 1111 events.  If the driver names do not match exactly you can create a printer driver mapping file, as described in this article:

    http://support.microsoft.com/kb/239088

    It is preferred to use the basic WHQL-certified driver if available, and use the same one on both the server and client--when I say same one, I mean if you use the Brother basic PCL WHQL driver for 2003 on the server, then use the basic PCL WHQL driver for Win7 64-bit on the client PC.

    -TP

     
  • Donnerstag, 10. Januar 2013 01:49
     
     
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    TP,

    Thank you for replying.

    1. I don't have access to the Server 2003.  I have no control to the Remote Desktop machine.  All i do is remote to it and run the application.  That's all i see.

    2.  There is the "Add Printer" option and tried the "//server/printer" and it's not working.

    3.  Why is it in Wondows XP, can print to the local printer when remoting to the RD machine?

    gairo

     
  • Donnerstag, 10. Januar 2013 02:56
     
     
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    Gairo,
    You need to talk to the Administrator of the Server 2003 to get your printer to work.  The Administrator will need to install the same driver that you are using on your XP box on the server, as TP has stated above.  Once he has done that you have two ways to get your printer to show up on the server.  The first way is to share the printer on your XP box, but the easier way is to use client printer redirection.  Client printer Redirection will redirect the printer on your XP box into your RDP session without having to share out your printer.  However it is possible that the Administrator has enabled the "Do not allow client printer redirection".
     
  • Donnerstag, 10. Januar 2013 04:20
     
     
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    Thank you for taking the time to reply.  I will contact the administrator.

    If RDP can print to a local printer on a Windows XP, is it the printer driver already installed on the Server?  If it is the same driver, why it's not working on Windows 7?

    gairo