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WSUS Server 2003 w/SP2 Client Not Report Status

Beantwortet WSUS Server 2003 w/SP2 Client Not Report Status

  • Montag, 21. Januar 2013 16:06
     
     
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    I'm currently conducting a test with the hopes of rolling it out to more clients if successful which unfortunately I have not.  The clients are camera servers and I would like to automate the process so that these camera servers check into WSUS, install their updates if available and reboot on their own.  The clients have no issues checking into WSUS but they are not reporting their status and it does not appear that they are installing available updates.  There are no group policies being applied to these clients via GPO, I've updated the registry on each to point to my "Test" container group and setup local group policies with explicit instructions on when to checkin, where to check-in and when to reboot.  However, my clients will not report their status into WSUS.  I reviewed the log files but I am unable to find anything that jumps out.  I’ve downloaded & ran client diagnostic tools and the clients all pass.  I read other posts regarding KB2720211 and although I do not have it installed I do not believe this is the issue because other clients, from other containers have no issues checking into WSUS and reporting their status.  Also, I've read a few horror stories from administrators that have applied this update to their environment and have run into more issues.  Below, I've included the log files from one of the clients and just want to emphasize that the clients do check in everyday but will not report their status or install available updates.

     


     

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  • Montag, 21. Januar 2013 16:16
     
     
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    Below is a portion of the log file from one of the clients:

    DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2013-01-18        08:35:57:383       620      1220     Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

    2013-01-18        08:35:57:383       620      1220     Agent      * Search Scope = {Machine}

    2013-01-18        08:35:57:431       620      1220     Setup    Checking for agent SelfUpdate

    2013-01-18        08:35:57:431       620      1220     Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256

    2013-01-18        08:35:57:439       620      1220     Misc     Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:

    2013-01-18        08:35:57:450       620      1220     Misc      Microsoft signed: Yes

    2013-01-18        08:35:57:450       620      1220     Misc     WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001

    2013-01-18        08:35:57:450       620      1220     Setup    WARNING: SelfUpdate check failed to download package information, error = 0x800B0001

    2013-01-18        08:35:57:450       620      1220     Setup    FATAL: SelfUpdate check failed, err = 0x800B0001

    2013-01-18        08:35:57:450       620      1220     Agent      * WARNING: Skipping scan, self-update check returned 0x800B0001

    2013-01-18        08:35:57:451       620      1220     Agent      * WARNING: Exit code = 0x800B0001

    2013-01-18        08:35:57:451       620      1220     Agent    *********

    2013-01-18        08:35:57:451       620      1220     Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2013-01-18        08:35:57:451       620      1220     Agent    *************

    2013-01-18        08:35:57:451       620      1220     Agent    WARNING: WU client failed Searching for update with error 0x800b0001

    2013-01-18        08:35:57:452       620      aac       AU        >>##  RESUMED  ## AU: Search for updates [CallId = {D0D100FB-4969-49E1-8E88-708992275FF9}]

    2013-01-18        08:35:57:452       620      aac       AU          # WARNING: Search callback failed, result = 0x800B0001

    2013-01-18        08:35:57:452       620      aac       AU          # WARNING: Failed to find updates with error code 800B0001

    2013-01-18        08:35:57:452       620      aac       AU        #########

    2013-01-18        08:35:57:452       620      aac       AU        ##  END  ##  AU: Search for updates [CallId = {D0D100FB-4969-49E1-8E88-708992275FF9}]

    2013-01-18        08:35:57:452       620      aac       AU        #############

    2013-01-18        08:35:57:452       620      aac       AU        Successfully wrote event for AU health state:0

    2013-01-18        08:35:57:452       620      aac       AU        AU setting next detection timeout to 2013-01-18 15:26:05

    2013-01-18        08:35:57:452       620      aac       AU        Setting AU scheduled install time to 2013-01-18 15:00:00

    2013-01-18        08:35:57:452       620      aac       AU        Successfully wrote event for AU health state:0

    2013-01-18        08:35:57:453       620      aac       AU        Successfully wrote event for AU health state:0

    2013-01-18        08:36:02:449       620      1220     Report  REPORT EVENT: {58EE7EA0-F184-4F52-882E-AA2842F4AF76}            2013-01-18 08:35:57:450-0600    1          148       101       {D67661EB-2423-451D-BF5D-13199E37DF28}        1            800b0001          SelfUpdate        Failure   Software Synchronization            Windows Update Client failed to detect with error 0x800b0001.

    2013-01-18        08:36:02:494       620      1220     Report  CWERReporter::HandleEvents - WER report upload completed with status 0x8

    2013-01-18        08:36:02:494       620      1220     Report  WER Report sent: 7.6.7600.256 0x800b0001 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed

    2013-01-18        08:36:02:494       620      1220     Report  CWERReporter finishing event handling. (00000000)

     
  • Dienstag, 22. Januar 2013 01:45
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    2013-01-18        08:35:57:450       620      1220     Setup    FATAL: SelfUpdate check failed, err = 0x800B0001

    You need to patch your WSUS server. It needs KB2720211 (from June 2012) or KB2734608 (from August 2012).

    Your camera servers have the newest WUAgent (v7.6.7600.256) installed -- possibly a result of having been updated from AU previously -- and the WSUS server has not. The patch is required to allow newer WUAgents to talk to WSUS.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Distribution (2005-2012)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.