Fatal Error C0000034 applying update operation (Update 277 of 144545)

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• Friday, February 18, 2011 1:26 PM

   

   
  

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  //
  // MessageId: STATUS_OBJECT_NAME_NOT_FOUND
  //
  // MessageText:
  //
  // Object Name not found.
  //
  #define STATUS_OBJECT_NAME_NOT_FOUND     ((NTSTATUS)0xC0000034 L)

  Failed to open key: SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PrimitivesPending [HRESULT = 0x80071a2d - ERROR_TRANSACTION_NOT_ACTIVE]
  
  2011-02-18 06:32:11, Info                  CBS    Failure in poqexec.exe while processing updates. [HRESULT = 0x80071a2d - ERROR_TRANSACTION_NOT_ACTIVE]
  
  The error occurs, because the Registry key is not there found. Can you get the poqexec.log?

  ---

  "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
   
• Friday, February 18, 2011 2:33 PM

   

   
  

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  I checked the folder c:\windows\winsxs but there is no poqexec.log.

  Where would I find it?

   
• Friday, February 18, 2011 2:43 PM

   

   
  

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  you should find it there. Can you upload the pending.xml, too?
  

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  "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
   
• Friday, February 18, 2011 3:23 PM

   

   
  

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  Here you are:

  https://cid-fe2e93e089954cb1.office.live.com/self.aspx/%c3%96ffentlich/LogsMars.7z

   
• Friday, February 18, 2011 4:10 PM

   

   
  

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  c0000034 , 114, 0, MoveFile ;\SystemRoot\WinSxS\Temp\PendingRenames\5ce1bdde0acfcb0128bd01007c02a402._0000000000000000.cdf-ms , \SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms

  so the 5ce1bdde0acfcb0128bd01007c02a402._0000000000000000.cdf-ms was not found and the Move operation failed.

  But I can't tell you why the file is not there and what's the purpose.

  
  boot from the Windows Server 2008R2 DVD or Windows Recovery Environment (F8)[1] and run the command prompt and run this:
  
  DISM /image:C:\ /cleanup-image /revertpendingactions
  
  (replace C: with the drive where you installed Windows)
  
  This reverts all pending operations. Now you should go back to RTM.

  
  Boot to the RTM server, run sfc /scannow and the System Update Readiness Tool [2] and check that both tools detect now errors.

  
  [1] http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
  [2] http://support.microsoft.com/kb/947821

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  "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
   
• Friday, February 18, 2011 5:06 PM

   

   
  

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  I tried DISM using teh Recovery environment, but it cannot perform the action.

  "An error occured during reverting the pending actions"

  "Error 2"

  I cannot see anything going wrong in the DISM.log:

  https://cid-fe2e93e089954cb1.office.live.com/self.aspx/%c3%96ffentlich/dism.log

   

   
• Friday, February 18, 2011 8:38 PM

   

   
  

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  Error 2 = Not found

  Failed to find a matching version for servicing stack: d:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

  the correct servicing stack can't be found :(

   

  Have you used Windows Backup to make a complete backup before installing the Sp1? If yes, restore the Server and run the sfc and checkSUR tool before installing Sp1.

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  "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
   
• Saturday, February 19, 2011 2:25 PM

   

   
  

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  Andre,

  thank you for your support!
  Fortunately, I do have a backup and will do as you suggest.

  • Marked As Answer by rosch1 Saturday, February 19, 2011 2:33 PM
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