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Problema con las pestañas al actualizar a Internet Explorer 7

    Question

  • He actualizado Windows XP SP1 a Windows XP SP2 y he instalado Internet Explorer 7. El problema es que no hay barra de pestañas, además, cuando desde la barra de menús entro en "Archivo" y se despliega, la opción "Nueva pestaña" aparece en gris.
    ¿Alguna sugerencia de cómo resolver el problema?

    Thursday, February 07, 2008 5:39 PM

Answers

  • Methods to follow if you have Internet Explorer 6

    Any of the methods in this article may resolve your problem. Feel free to select the one that you are most comfortable with.

    Method 1: Install Internet Explorer 7

    You may be able to resolve problems with Internet Explorer 6 if you install Internet Explorer 7. Installing Internet Explorer 7 probably will not resolve problems with Outlook Express.

    For information about how to install Internet Explorer 7, visit the following Microsoft Web site:
    http://www.microsoft.com/windows/products/winfamily/ie/default.mspx (http://www.microsoft.com/windows/products/winfamily/ie/default.mspx)
    Note After you install Internet Explorer 7, you can repair damaged files or missing registration information in Internet Explorer 7. To do this, follow these steps:
    1. Start Internet Explorer 7.
    2. On the Tools menu, click Internet Options.
    3. On the Advanced tab, click Reset.
    4. In the Rest Internet Explorer Settings dialog box, click Reset to confirm.

    Method 2: Install Windows XP Service Pack 2

    If you do not want to install Internet Explorer 7, or for some reason cannot do so, you may be able to resolve problems with Internet Explorer 6 by installing Windows XP Service Pack 2. Additionally, installing Windows XP Service Pack 2 may help resolve issues with Outlook Express.
    To install Windows XP Service Pack 2, follow these steps:
    1. Visit the following Microsoft Web site:
    http://www.update.microsoft.com (http://www.update.microsoft.com)
    2. Click Express Install (Recommended).
    3. If your computer qualifies, Windows XP Service Pack 2 will be one of the updates that is automatically selected. Click Install.
    4. Review the Microsoft Software License Terms. Then, if you agree with it, accept it.
    For more information how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
    322389 (http://support.microsoft.com/kb/322389/) How to obtain the latest Windows XP service pack

    Method 3: Repair Internet Explorer 6 by using the System File Checker in Windows XP

    If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by running the System File Checker. Additionally, running the System File Checker may help resolve issues with Outlook Express.

    To run the System File Checker, follow these steps:
    1. Click Start, click Run type sfc /scannow, and then press ENTER.
    2. Follow the prompts throughout the System File Checker process.
    3. Restart the computer when System File Checker process is complete.

    Method 4: Reinstall Internet Explorer 6 by using the Ie.inf file

    If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by using the Ie.inf file to reinstall Internet Explorer 6. To do this, follow these steps:
    1. Click Start, click Run, type %systemroot%\inf, and then press Enter.
    2. Find the Ie.inf file that is located in Windows\Inf folder.
    3. Right-click the Ie.inf file, and then click Install.
    4. Restart the computer when the file copy process is complete.

    Back to the top

    Method to follow if you have Internet Explorer 7

    If you have Internet Explorer 7, you can repair damaged files or missing registration information in Internet Explorer 7. To do this, follow these steps:
    1. Start Internet Explorer 7.
    2. On the Tools menu, click Internet Options.
    3. On the Advanced tab, click Reset.
    4. In the Rest Internet Explorer Settings dialog box, click Reset to confirm.

    Back to the top

    Troubleshooting for advanced computer users

    This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to do this, visit the following Microsoft Web site:
    http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/)

    Back to the top

    If the methods listed in this article do not resolve the issue, you may be able to resolve the issue by performing an in-place upgrade (reinstallation) of Windows XP. For more information how to complete an in-place upgrade, click the following article number to view the article in the Microsoft Knowledge Base:
    315341 (http://support.microsoft.com/kb/315341/) How to perform an in-place upgrade (reinstallation) of Windows XP

    After you perform an in-place upgrade, visit the following Microsoft Web site to install the latest software updates available for Windows XP:

     

    Friday, February 08, 2008 12:19 PM
  • OK, problema resuelto a las duras, instalé XP SP2 desde el principio y luego puse IE7. Ahora todo va bien. Gracias

     

    Tuesday, February 12, 2008 1:57 AM

All replies

  • Thursday, February 07, 2008 10:45 PM
  •  

    Gracias Alez pero el articulo estaba referido a Internet Explorer 6. Ejecuté sfc /scannow y la cosa sigue igual, la barra de pestañas sigue sin aparecer, es más cuando despliego un menú contextual en un vínculo con el botón derecho del ratón e intento "Abrir en una nueva pestaña", IE 7 me abre una nueva ventana.

    La verdad es que no sé si el problema será debido a la actualización de SP1 a SP2 o a una instalación defectuosa de IE 7, pues primero efectúe la actualización de SP1 a SP2 y luego la actualización de IE 6 a IE 7

    Friday, February 08, 2008 3:53 AM
  • Tienes que mirar la version en ingles del articulo, no la española, en la inglesa esta incluido un metodo para la version 7, solo debes seleccionar el idioma a la derecha del articulo.

     

    Friday, February 08, 2008 12:16 PM
  • Methods to follow if you have Internet Explorer 6

    Any of the methods in this article may resolve your problem. Feel free to select the one that you are most comfortable with.

    Method 1: Install Internet Explorer 7

    You may be able to resolve problems with Internet Explorer 6 if you install Internet Explorer 7. Installing Internet Explorer 7 probably will not resolve problems with Outlook Express.

    For information about how to install Internet Explorer 7, visit the following Microsoft Web site:
    http://www.microsoft.com/windows/products/winfamily/ie/default.mspx (http://www.microsoft.com/windows/products/winfamily/ie/default.mspx)
    Note After you install Internet Explorer 7, you can repair damaged files or missing registration information in Internet Explorer 7. To do this, follow these steps:
    1. Start Internet Explorer 7.
    2. On the Tools menu, click Internet Options.
    3. On the Advanced tab, click Reset.
    4. In the Rest Internet Explorer Settings dialog box, click Reset to confirm.

    Method 2: Install Windows XP Service Pack 2

    If you do not want to install Internet Explorer 7, or for some reason cannot do so, you may be able to resolve problems with Internet Explorer 6 by installing Windows XP Service Pack 2. Additionally, installing Windows XP Service Pack 2 may help resolve issues with Outlook Express.
    To install Windows XP Service Pack 2, follow these steps:
    1. Visit the following Microsoft Web site:
    http://www.update.microsoft.com (http://www.update.microsoft.com)
    2. Click Express Install (Recommended).
    3. If your computer qualifies, Windows XP Service Pack 2 will be one of the updates that is automatically selected. Click Install.
    4. Review the Microsoft Software License Terms. Then, if you agree with it, accept it.
    For more information how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
    322389 (http://support.microsoft.com/kb/322389/) How to obtain the latest Windows XP service pack

    Method 3: Repair Internet Explorer 6 by using the System File Checker in Windows XP

    If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by running the System File Checker. Additionally, running the System File Checker may help resolve issues with Outlook Express.

    To run the System File Checker, follow these steps:
    1. Click Start, click Run type sfc /scannow, and then press ENTER.
    2. Follow the prompts throughout the System File Checker process.
    3. Restart the computer when System File Checker process is complete.

    Method 4: Reinstall Internet Explorer 6 by using the Ie.inf file

    If you already have Windows XP Service Pack 2 installed, and you do not want to install Internet Explorer 7, you may be able to resolve problems with Internet Explorer 6 by using the Ie.inf file to reinstall Internet Explorer 6. To do this, follow these steps:
    1. Click Start, click Run, type %systemroot%\inf, and then press Enter.
    2. Find the Ie.inf file that is located in Windows\Inf folder.
    3. Right-click the Ie.inf file, and then click Install.
    4. Restart the computer when the file copy process is complete.

    Back to the top

    Method to follow if you have Internet Explorer 7

    If you have Internet Explorer 7, you can repair damaged files or missing registration information in Internet Explorer 7. To do this, follow these steps:
    1. Start Internet Explorer 7.
    2. On the Tools menu, click Internet Options.
    3. On the Advanced tab, click Reset.
    4. In the Rest Internet Explorer Settings dialog box, click Reset to confirm.

    Back to the top

    Troubleshooting for advanced computer users

    This section is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to do this, visit the following Microsoft Web site:
    http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/)

    Back to the top

    If the methods listed in this article do not resolve the issue, you may be able to resolve the issue by performing an in-place upgrade (reinstallation) of Windows XP. For more information how to complete an in-place upgrade, click the following article number to view the article in the Microsoft Knowledge Base:
    315341 (http://support.microsoft.com/kb/315341/) How to perform an in-place upgrade (reinstallation) of Windows XP

    After you perform an in-place upgrade, visit the following Microsoft Web site to install the latest software updates available for Windows XP:

     

    Friday, February 08, 2008 12:19 PM
  • OK, problema resuelto a las duras, instalé XP SP2 desde el principio y luego puse IE7. Ahora todo va bien. Gracias

     

    Tuesday, February 12, 2008 1:57 AM