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Synchronisations not appearing in console, WSUS email alerts not being delivered

    Question

  • Hi

    WSUS 3 SP2 installed on a Windows 2012 member server in an Active Directory domain.

    WSUS was only recently installed on the Win 2012 server. Issues arose during installation and were resolved here and here.

    I have configured WSUS to send notifications via email when scheduled synchronisations download updates and for the delivery of update status summary reports. Neither have been delivered since Oct 10. When I select the Synchronisation node in the WSUS console the last entry is from Oct 10.

    I manually started a synchronisation this morning and the console displays its status as Running, but the console does not update. It has shown Running for over 2hrs:
    http://img59.imageshack.us/img59/7799/h0md.jpg

    When I looked at windowsupdate.log the synchronisation has been successful (I think), as the exit code seems to be OK:
    2013-10-21 07:59:39:458  888 8fc Service **  END  **  Service: Service exit [Exit code = 0x240001]

    ... but there are several warnings. The synchronisation took 11mins. The log for this session can be viewed here: http://sdrv.ms/1azirO0 (4k) or, the entire windowsupdate.log can be viewed here http://sdrv.ms/1aziUji (2MB).

    The Application log contains Errors for Windows Update: 507 and for Windows Error Reporting: 1001 on Oct 10th. 507 has appeared in the past so may not be significant but there are a few 1001's present.
    http://img132.imageshack.us/img132/8472/mwyd.jpg

    The only coincidence I have noticed is that the server was rebooted after the last scheduled synchronisation was completed. This was to install the last round of Windows Updates.

    Anyone know why this is happening and how I can get WSUS to update the Synchronisation node and to start sending email notifications again, please?

    Thanks!

     

    ***********************************************************************

    Log Name:      Application
    Source:        Windows Server Update Services
    Date:          10/10/2013 19:21:54
    Event ID:      507
    Task Category: 1
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Janus.htlincs.local
    Description:
    Update Services failed its initialization and stopped.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Server Update Services" />
        <EventID Qualifiers="0">507</EventID>
        <Level>2</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-10T18:21:54.000000000Z" />
        <EventRecordID>5105</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Janus.htlincs.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Update Services failed its initialization and stopped.</Data>
      </EventData>
    </Event>

    ***********************************************************************

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          11/10/2013 00:31:47
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      Janus.htlincs.local
    Description:
    Fault bucket , type 0
    Event Name: WindowsUpdateFailure2
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 7.8.9200.16715
    P2: 8024401c
    P3: 00000000-0000-0000-0000-000000000000
    P4: Scan
    P5: 101
    P6: Managed
    P7: 0
    P8:
    P9:
    P10:

    Attached files:

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 210d22f0-3204-11e3-9401-d4ae52c8bc97
    Report Status: 262144
    Hashed bucket:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-10T23:31:47.000000000Z" />
        <EventRecordID>5130</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Janus.htlincs.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>WindowsUpdateFailure2</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>7.8.9200.16715</Data>
        <Data>8024401c</Data>
        <Data>00000000-0000-0000-0000-000000000000</Data>
        <Data>Scan</Data>
        <Data>101</Data>
        <Data>Managed</Data>
        <Data>0</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>210d22f0-3204-11e3-9401-d4ae52c8bc97</Data>
        <Data>262144</Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    Monday, October 21, 2013 11:28 AM

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