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DHCP client fails to get an valid IP address from DHCP server. windows 8.1

    Question

  • I have a win 8.1 Pro  64 bit pc in my office .I'm trying to connect it to my wireless cisco router with either wireless or hardwired connection but I get an error in the event viewer with discription DHCP error 1007. and Ip address showing 169.254.93.17 but our dhcp range is 192.168.1.x

    Log Name:      Microsoft-Windows-Dhcp-
    Source:        Microsoft-Windows-Dhcp-Client
    Date:          23/Jun/2014 12:03:21 PM
    Event ID:      1001
    Task Category: Address Configuration State Event
    Level:         Error
    Keywords:      (1)
    User:          LOCAL SERVICE
    Computer:      sanddeplap.vts.com
    Description:
    Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xF4B7E22D8721.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
    Event Xml:
    <Event xmlns="http://schemas.">
      <System>
        <Provider Name="Microsoft-Windows-Dhcp-
        <EventID>1001</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>3</Task>
        <Opcode>75</Opcode>
        <Keywords>0x4000000000000001</
        <TimeCreated SystemTime="2014-06-23T08:03:
        <EventRecordID>363</
        <Correlation />
        <Execution ProcessID="988" ThreadID="7932" />
        <Channel>Microsoft-Windows-
        <Computer>sanddeplap.vts.com</
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="HWLength">6</Data>
        <Data Name="HWAddress">F4B7E22D8721<
        <Data Name="StatusCode">121</Data>
      </EventData>

    </Event>

    I tried to track issue with microsoft network monitor I'm attaching the capture file also please help me to sort out this issue

    capture report https://onedrive.live.com/redir?resid=AFE3D0245A92F6F8%21183

    Monday, June 23, 2014 7:45 PM

Answers

  • Hi,

    Please also try to reset Winsock by following command for test.

    netsh winsock reset

    After that, restart your computer for test.

    If problem persists, please check if you installed any security software and try to disable or uninstall them temporarilly for test.

    If still no use, try to reinstall wireless adapter driver for test.


    Roger Lu
    TechNet Community Support

    • Marked as answer by Jss George Tuesday, June 24, 2014 7:59 AM
    Tuesday, June 24, 2014 6:50 AM
    Moderator

All replies

  • The issue is that your machine is not being assigned an IP address / was unable to reach the DHCP server to receive one. The 169.254.x.x IP your machine is showing isn't assigned from DHCP, it's assigned by the local machine and is referred to as an APIPA address.

    So something is preventing your machine from reaching your DHCP server, which could one of a number of things. In the first instance I'd suggest having a look at http://epan36.blogspot.co.uk/2012/09/eventid-1001-dhcp-your-computer-was-not.html which lists several of things that could cause this error and things you can try in order to resolve it.

    If none of those work, can you confirm whether you have any other machines connecting via the same method on the network, which might indicate whether this is an issue at the machine end or somewhere between the machine and DHCP server?

    Monday, June 23, 2014 8:43 PM
  • None of these methods are working.And also other Pc' are working in the same network without any issue.

    When i try to execute this command netsh int ipv4 reset reset.log I'm getting result as follows

    Resetting Interface, OK!

    Resetting Neighbor, OK!

    Resetting Path , OK!

    Resetting , failed.

    Access is denied.

    Resetting , OK!

    Restart the computer to complete this action.

    • Edited by Jss George Tuesday, June 24, 2014 4:20 AM
    Tuesday, June 24, 2014 4:16 AM
  • Hi,

    Please also try to reset Winsock by following command for test.

    netsh winsock reset

    After that, restart your computer for test.

    If problem persists, please check if you installed any security software and try to disable or uninstall them temporarilly for test.

    If still no use, try to reinstall wireless adapter driver for test.


    Roger Lu
    TechNet Community Support

    • Marked as answer by Jss George Tuesday, June 24, 2014 7:59 AM
    Tuesday, June 24, 2014 6:50 AM
    Moderator
  • Problem Solved Issue was with Kaspersky Endpoint security. I uninstalled Kaspersky Endpoint security now its working thanks
    • Edited by Jss George Tuesday, June 24, 2014 7:59 AM
    Tuesday, June 24, 2014 7:15 AM