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Mapping a network drive is not refreshed

    Question

  • Greetings
    I have WIN SERVER 2008 R2 DC simple file server.
    All users connect to the domain.
    I've mapped a network drive. There is a problem on a network drive does not refresh files on the workstation. User scan Document to server shared folder. Some users see the file and a other user sees after a few minutes the file is being on the server. This happen severy time to another user.
    Server formatted
    Replaced Switch
    Replaced Router
    Communication cables have been replaced.
    Replaced Printer
    Scanning was another workstation in stead of the server. The same phenomenon occurs.

    pleas Help

    Thank Yaniv

     
    Thursday, October 31, 2013 5:02 PM

Answers

  • Hi,

    based on our experience, SMB2 client redirector caches may caused this issue.

    try to Perform a registry fix on problematic clients

    [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Lanmanworkstation\Parameters]

    "FileInfoCacheLifetime" =dword: 0

    "FileNotFoundCacheLifetime" =dword: 0

    "DirectoryCacheLifetime" =dword: 0

    If the values FileInfoCacheLifetime, FileNotFoundCacheLifetime, DirectoryCacheLifetime do not exist, please create them manually.

    After that please reboot the client to take effect.

    ADDITIONAL INFORMATION

    ==================================

    SMB2 Client Redirector Caches Explained

    http://technet.microsoft.com/en-us/library/ff686200(v=ws.10).aspx

    Regards,

    Mike


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.


    Tuesday, November 05, 2013 9:07 AM

All replies

  • Hi,

    Firstly, would you please tell us that did you enable offline files?

    If yes, users can continue to work with a copy of network files even when they are not connected to a network. However, the offline files will synchronized with the network share when the next time they connect to the network. In these scenario, I  recommend you check the connections between the file server and users. You can try to ping from each other.

    More information about offline files, please refer to the link below:

    What's New in Offline Files

    http://technet.microsoft.com/en-us/library/ff183315(v=WS.10).aspx

    Best regards,

    Susie 

    Friday, November 01, 2013 9:28 AM
    Moderator
  • Hey thanks for the response. Well I checked the network to the server and the network was excellent and no disconnections at all for 24 hours.

    i saw on web  that this phenomenon is known..

    thx yaniv

    Saturday, November 02, 2013 1:36 PM
  • Hi,

    Have you solved this issue?

    I could appreciate it if you can provide the troubleshooting steps for us since it would be helpful to anyone who has similar needs.

    In addition, if you need further assistance, please feel free to let us know.

    Best regards,

    Susie

    Monday, November 04, 2013 1:48 AM
    Moderator
  • Hi
    I still have not solved the problem I'm waiting for help. I've been 3 months with this problem.
    I'd be happy to help.

    Yaniv
    Monday, November 04, 2013 7:08 AM
  • Hi,

    Thank you for your reply.

    I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.

    Thank you for your understanding and support.

    Best regards,

    Susie

    Tuesday, November 05, 2013 1:28 AM
    Moderator
  • thanks for your help.

    yaniv

    Tuesday, November 05, 2013 6:38 AM
  • Hi,

    based on our experience, SMB2 client redirector caches may caused this issue.

    try to Perform a registry fix on problematic clients

    [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Lanmanworkstation\Parameters]

    "FileInfoCacheLifetime" =dword: 0

    "FileNotFoundCacheLifetime" =dword: 0

    "DirectoryCacheLifetime" =dword: 0

    If the values FileInfoCacheLifetime, FileNotFoundCacheLifetime, DirectoryCacheLifetime do not exist, please create them manually.

    After that please reboot the client to take effect.

    ADDITIONAL INFORMATION

    ==================================

    SMB2 Client Redirector Caches Explained

    http://technet.microsoft.com/en-us/library/ff686200(v=ws.10).aspx

    Regards,

    Mike


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.


    Tuesday, November 05, 2013 9:07 AM
  • Ok I will do this and I will update you

    Thanks yaniv

    Friday, November 08, 2013 6:09 AM