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MDT Failure 5624 During Imaging

    Question

  • Hello. I have a Lenovo T430s that im deploying and I continuously get the FAILURE 5624 error during deployment with errors. Very similar to this link below. In their case, removal of the DVD drive resolved it but I tried that and had no luck. This same task sequence on a virtual machine though has no problems. I even tried rebuilding the deployment share completely and that did not work either.

    Does anyone have any thoughts??

    http://social.technet.microsoft.com/Forums/en-US/bdd84c52-580f-4e19-88a0-691369740b24/mdt-2012-media-dvd-deployment-help-failure-5624

    Friday, July 26, 2013 9:06 PM

All replies

  • Can you post your BDD.log?  Maybe we can see something causting the 5624...

    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Saturday, July 27, 2013 1:08 AM
  • Where can i find the bdd.log exactly?
    Saturday, July 27, 2013 5:05 PM
  • Just as a side note, I make it a habit to use centralized logging while I am testing and troubleshooting new hardware by adding SLShare=\\YourShare\Logs$ to the customsettings.ini file. This may make it easier to investigate the logs.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Sunday, July 28, 2013 3:41 PM
  • I'm a little confused on the location of these log files. The deployment is failing before actually getting through to the OS, so how would I retrieve these logs from the PC? Or are they located on the deployment server?
    Sunday, July 28, 2013 7:54 PM
  • If you do what Frank suggests with SLShare, it will copy your logs to the server and make them easy to find.

    Since your install is failing in WinPE, then the logs are probably in X:\MININT\SMSOSD\OSDLOGS.  You can then copy it to a mapped network drive (assuming your NIC driver is working and not an issue) or copy it to a thumb drive and review on another PC.  As a note, this is why I tend to inject CMTrace.exe into my WinPE images, so that I can easily review logs on the machine the issue happened on.


    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Sunday, July 28, 2013 10:32 PM
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    Monday, July 29, 2013 2:45 PM
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    <![LOG[Default Gateway = XXX.XX.2.254]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IPAddress001 is now = XXX.XX.2.55]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IPAddress002 is now = fe80::60ac:f492:9bfe:d018]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property MacAddress001 is now = 3C:97:0E:90:54:2C]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property DefaultGateway001 is now = XXX.XX.2.254]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting network info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting DP info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[ConfigMgr distribution point = (SERVERNAME)]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SMSDP is now = (SERVERNAME)]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting DP info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting WDS server info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property WDSServer is now = (SERVERNAME).(DOMAIN).local]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting WDS server info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property HostName is now = MININT-C3IM204]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting asset info]LOG]!><time="00:08:45.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property AssetTag is now = No Asset Information]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SerialNumber is now = R9XLDEZ]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Make is now = LENOVO]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Model is now = 2352CT0]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Product is now = 2352CT0]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property UUID is now = 39AC1081-52BF-11CB-B60F-A7BEF416E162]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Memory is now = 16080]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Architecture is now = X64]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property ProcessorSpeed is now = 2901]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property CapableArchitecture is now = AMD64 X64 X86]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsLaptop is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsDesktop is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsServer is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsUEFI is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsOnBattery is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsX86 is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsX64 is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsSLAT is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting asset info]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting OS SKU info]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Unable to determine Windows SKU while in Windows PE.]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Determining the Disk and Partition Number from the Logical Drive X:\WINDOWS]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting virtualization info]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsHypervisorRunning is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsVT is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsNX is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Supports64Bit is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsHyperVRole is now = True]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[This computer does not appear to be a virtual machine (BIOS is 'LENOVO - 2520').]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsVM is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting virtualization info]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Connection succeeded to MicrosoftVolumeEncryption]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[There are no encrypted drives]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsBDE is now = False]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Processing the PREINSTALL phase.]LOG]!><time="00:08:46.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Error executing web service http://(SERVERNAME):9800/MDTMonitorEvent/PostEvent?uniqueID=&computerName=lenovoMN1&messageID=41000&severity=1&stepName=Gather local only&currentStep=23&totalSteps=89&id=39AC1081-52BF-11CB-B60F-A7BEF416E162,3C:97:0E:90:54:2C&message=Processing the PREINSTALL phase.&dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: A connection with the server could not be established
     (-2147012867)]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Event 41000 sent: Processing the PREINSTALL phase.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Only gathering local settings (no rules processing).]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Determining the INI file to use.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Using DEFAULT VALUE: Ini file = \\(SERVERNAME)\DeploymentShare$\Control\CustomSettings.ini]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished determining the INI file to use.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Skipping rules processing.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Remapping variables.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property TaskSequenceID is now = 1]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property DeploymentType is now = NEWCOMPUTER]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OSDNetworkJoinType is now = 0]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OSDDomainName is now = (DOMAIN).local]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OSDJoinAccount is now = (DOMAIN).local\(USERLOGIN)]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[<Message containing password has been suppressed>]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished remapping variables.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[ZTIGather processing completed successfully.]LOG]!><time="00:08:47.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Error executing web service http://(SERVERNAME):9800/MDTMonitorEvent/PostEvent?uniqueID=&computerName=lenovoMN1&messageID=41001&severity=1&stepName=Gather local only&currentStep=23&totalSteps=89&id=39AC1081-52BF-11CB-B60F-A7BEF416E162,3C:97:0E:90:54:2C&message=ZTIGather processing completed successfully.&dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: A connection with the server could not be established
     (-2147012867)]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Event 41001 sent: ZTIGather processing completed successfully.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Microsoft Deployment Toolkit version: 6.1.2373.0]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[The task sequencer log is located at X:\WINDOWS\TEMP\SMSTSLog\SMSTS.LOG.  For task sequence failures, please consult this log.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[OSInstall flag is set, install is allowed.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Compare the current processor speed with the speed requested [800] = [2901].]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[ImageProcessorSpeed set to : 790.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Computer has sufficient memory.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Computer has sufficient processor speed.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Using specified ImageSize = 15905]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Assuming that the drive has enough disk space (once cleaned)]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[ZTIValidate processing completed successfully.]LOG]!><time="00:08:48.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">
    <![LOG[Error executing web service http://(SERVERNAME):9800/MDTMonitorEvent/PostEvent?uniqueID=&computerName=lenovoMN1&messageID=41001&severity=1&stepName=Validate&currentStep=25&totalSteps=89&id=39AC1081-52BF-11CB-B60F-A7BEF416E162,3C:97:0E:90:54:2C&message=ZTIValidate processing completed successfully.&dartIP=&dartPort=&dartTicket=&vmHost=&vmName=: A connection with the server could not be established
     (-2147012867)]LOG]!><time="00:08:49.000+000" date="07-29-2013" component="ZTIValidate" context="" type="1" thread="" file="ZTIValidate">

    Monday, July 29, 2013 2:57 PM
  • Appreciate the help guys! Frank's suggestion worked great. I posted most of the log below, but I'm having some issues posting due to how large the log is. Let me know if that suffices, otherwise i can post the rest. Any help is greatly appreciated!!
    Monday, July 29, 2013 3:08 PM
  • If you do what Frank suggests with SLShare, it will copy your logs to the server and make them easy to find.

    Since your install is failing in WinPE, then the logs are probably in X:\MININT\SMSOSD\OSDLOGS.  You can then copy it to a mapped network drive (assuming your NIC driver is working and not an issue) or copy it to a thumb drive and review on another PC.  As a note, this is why I tend to inject CMTrace.exe into my WinPE images, so that I can easily review logs on the machine the issue happened on.


    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Hi David. Would you happen to have any input on the logs?
    Tuesday, July 30, 2013 3:31 PM
  • Is that the entire log? It seems like it ends early... if you could post the entire set of logs to SkyDrive somewhere and provide the link, I can look through them all. The only thing I spotted was "Target Partition not big enough", which can be ok if you are re-partitioning and formatting as part of your Task Sequence, but if you aren't, then it might be the cause of what's not working. How big are you setting the partitions (and how big is the current partition C: on the machine)?

    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Tuesday, July 30, 2013 4:16 PM
  • Ok Great. I just sent that over, I'm assuming it's DCtheGeek@outlook.com? If not please let me know and I will adjust. Thanks again!
    Tuesday, July 30, 2013 9:14 PM
  • Yup, that'll get to me.  Ok, looking at the file I see this:

      Console > [ RETRY ] Restoring C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD again (Error = 1392)
      Console > [ ERROR ] C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD (Error = 1392)
      Console > Error restoring image.
      Console > The file or directory is corrupted and unreadable. 
    Return code from command = 2
    FAILURE ( 5624 ): 2: Run ImageX:  /apply "\\(SERVERNAME)\DeploymentShare$\Operating Systems\Windows 7 - Master Image\Windows 7 - Master Image.wim" 1 C:

    So, few thoughts and questions:

    - Try running an integrity check on the WIM.  You can do this with: imagex /info <Img_file> /check (see http://technet.microsoft.com/en-us/library/dd799302(WS.10).aspx)
    - Do you have any AV on the MDT server that may be blocking this file (or even something that would filter it on the network)?
    - Are you using Server 2012 and trying to image more than one box at a time (see this thread for a SMB change to try: http://social.technet.microsoft.com/Forums/en-US/68e809c3-ee58-4cbd-88d6-55674f40371a/deploy-os-task-sequence-fails-when-deploying-to-multiple-computers)
    - Can you try a different Lenovo T430?  This one may simply just have a bad drive.


    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Tuesday, July 30, 2013 11:04 PM
  • Hey David. Sorry for the really late reply back on this. Again I appreciate you taking the time to look at the logs!

    After doing some extensive troubleshooting in turns out the RAM was causing the issue. Not sure why exactly, but once we swapped this things started working fine. 

    • Proposed as answer by Velocity2089 Friday, August 30, 2013 6:13 PM
    Friday, August 30, 2013 6:13 PM