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Exchange 2007 SP1 Auto Discovery Issue

    Question

  •  Attempting the Autodiscover and Exchange ActiveSync test (if requested).
      Testing of Autodiscover for Exchange ActiveSync failed.
      
     
     
     Test Steps
     
     
     
     
     Attempting each method of contacting the Autodiscover service.
     
     The Autodiscover service couldn't be contacted successfully by any method.
     
     
     
     
     Test Steps
     
     
     
     
     Attempting to test potential Autodiscover URL https://sl.frtprp.com/AutoDiscover/AutoDiscover.xml
     
     Testing of this potential Autodiscover URL failed.
     
     
     
     
     Test Steps
     
     
     
     
     Attempting to resolve the host name sl.frtprp.com in DNS.
     
     The host name couldn't be resolved.
     
      Tell me more about this issue and how to resolve it
     
     
     
     
     Additional Details
     
     Host sl.frtprp.com couldn't be resolved in DNS InfoNoRecords.
     
     
     
     
     
     
     
     Attempting to test potential Autodiscover URL https://autodiscover.sl.frtprp.com/AutoDiscover/AutoDiscover.xml
     
     Testing of this potential Autodiscover URL failed.
     
     
     
     
     Test Steps
     
     
     
     
     Attempting to resolve the host name autodiscover.sl.frtprp.com in DNS.
     
     The host name resolved successfully.
     
     
     
     
     Additional Details
     
     IP addresses returned: 203.94.68.147
     
     
     
     
     
     Testing TCP port 443 on host autodiscover.sl.frtprp.com to ensure it's listening and open.
     
     The port was opened successfully.
     
     
     
     
     Testing the SSL certificate to make sure it's valid.
     
     The SSL certificate failed one or more certificate validation checks.
     
     
     
     
     Test Steps
     
     
     
     ExRCA is attempting to obtain the SSL certificate from remote server autodiscover.sl.pvmgrp.com on port 443.
     
     ExRCA successfully obtained the remote SSL certificate.
     
     
     
     Additional Details
     
     Remote Certificate Subject: CN=webmail.sl.frtpgrp.com, O=frtp, DC=org, DC=frtpgrp, DC=ad, DC=bur, DC=sl, Issuer: CN=SRL-CLBDCW2K8-CA, DC=sl, DC=bur, DC=ad, DC=frtprp, DC=org.
     
     
     
     Validating the certificate name.
     
     The certificate name was validated successfully.
     
     
     
     Additional Details
     
     Host name autodiscover.sl.frtprp.com was found in the Certificate Subject Alternative Name entry.
     
     
     
     Certificate trust is being validated.
     
     Certificate trust validation failed.
     
     
     
     Test Steps
     
     
     
     ExRCA is attempting to build certificate chains for certificate CN=webmail.sl.frtprp.com, O=frtp, DC=org, DC=frtpgrp, DC=ad, DC=bur, DC=sl.
     
     A certificate chain couldn't be constructed for the certificate.
     
     
     
     Additional Details
     
     The certificate chain couldn't be built. You may be missing required intermediate certificates.
     
     
     
     
     
     
     
     Attempting to contact the Autodiscover service using the HTTP redirect method.
     
     The attempt to contact Autodiscover using the HTTP Redirect method failed.
     
     
     
     
     Test Steps
     
     
     
     
     Attempting to resolve the host name autodiscover.sl.frtpgrp.com in DNS.
     
     The host name resolved successfully.
     
     
     
     
     Additional Details
     
     IP addresses returned: 203.94.68.147
     
     
     
     
     
     Testing TCP port 80 on host autodiscover.sl.pvmgrp.com to ensure it's listening and open.
     
     The port was opened successfully.
     
     
     
     
     ExRCA is checking the host autodiscover.sl.pvmgrp.com for an HTTP redirect to the Autodiscover service.
     
     ExRCA failed to get an HTTP redirect response for Autodiscover.
     
      Tell me more about this issue and how to resolve it
     
     
     
     
     Additional Details
     
     An HTTP 403 error was received because ISA Server denied the specified URL.
     
     
     
     
     
     
     
     Attempting to contact the Autodiscover service using the DNS SRV redirect method.
     
     ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.
     
     
     
     
     Test Steps
     
     
     
     
     Attempting to locate SRV record _autodiscover._tcp.sl.frtprp.com in DNS.
     
     The Autodiscover SRV record wasn't found in DNS.
      

    Can anyone help me with this ? Exchange 2007 SP 1

    Do you think that upgrading the SP 1 to SP2 and then SP 3 plus applying the roll ups will resolve this issue? 
     
     
     
     

    Thursday, February 16, 2012 4:52 AM

Answers

  • Hi,

    You need to check your publishing on your ISA server

    You can test the publishing rule through the management console, right click the rule and press Test rule

    Have a look at the whitepaper for Autodiscover, it will give you all details so that you can doublecheck everything

    http://technet.microsoft.com/en-us/library/bb332063%28v=exchg.80%29.aspx

    And here's a link for the redirection method for Exchange 2007

    http://technet.microsoft.com/en-us/library/cc501409.aspx


    Jonas Andersson | Microsoft Community Contributor Award 2011 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

    • Proposed as answer by Terence Yu Friday, February 17, 2012 6:00 AM
    • Marked as answer by Terence Yu Friday, February 24, 2012 7:57 AM
    Thursday, February 16, 2012 1:43 PM

All replies

  • Ok just checked with the client and its SP3 not SP1.... So Exchange 2007 with SP3 is giving the above error. Any ideas how to resolve it?

    Thursday, February 16, 2012 7:49 AM
  • Hi,

    You need to check your publishing on your ISA server

    You can test the publishing rule through the management console, right click the rule and press Test rule

    Have a look at the whitepaper for Autodiscover, it will give you all details so that you can doublecheck everything

    http://technet.microsoft.com/en-us/library/bb332063%28v=exchg.80%29.aspx

    And here's a link for the redirection method for Exchange 2007

    http://technet.microsoft.com/en-us/library/cc501409.aspx


    Jonas Andersson | Microsoft Community Contributor Award 2011 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

    • Proposed as answer by Terence Yu Friday, February 17, 2012 6:00 AM
    • Marked as answer by Terence Yu Friday, February 24, 2012 7:57 AM
    Thursday, February 16, 2012 1:43 PM