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BSOD 50 PAGE_FAULT_IN_NONPAGED_AREA

    Question

  • Hi, I have a dell optiplex 7010 with 64bit windows and whenever I restart I am now getting blue screen with this error.

    Here is the link to minidump on skydrive.

    http://sdrv.ms/18o8PEk

    I have updated all the drivers and bios from dell website. Please advise if there is anything which needs fixing.

    Thank you

    Aman


    Regards, Aman

    Monday, September 16, 2013 1:11 PM

Answers

  • Hi Aman,

    If you suspect the issue is caused by a update, please let us know which update was applied before the issue occurred.

    Based on your description, I would like to suggest you try the following:

    1. Remove the hardware which is added to the system recently. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer.

    2. Scan the system to check for the virus

    3. Test the issue in clean boot to check if there are any conflicts.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Meanwhile, you may refer to the following link to check the issue:

    Bug Check Code 0x50

    http://msdn.microsoft.com/en-us/library/ff559023(VS.85).aspx

    "Resolving stop (blue screen) errors in Windows 7

    http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    If you need a further technical support. Please contact Dell support in the following link for assistance.

    http://support.dell.com/support/index.aspx

    Please note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    If the above suggestions don’t help, please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. http://support.microsoft.com/contactus

    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide

    Regards,

    Blair Deng


    Blair Deng

    TechNet Community Support

    Wednesday, September 18, 2013 8:49 AM
    Moderator
  • Follow this and set the registry key, reboot and upload the new dumps:

    PROCESS_HAS_LOCKED_PAGES (76)
    Caused by a driver not cleaning up correctly after an I/O.
    Arguments:
    Arg1: 0000000000000000, Locked memory pages found in process being terminated.
    Arg2: fffffa8010f2a060, Process address.
    Arg3: 0000000000000002, Number of locked pages.
    Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
    	Issue a !search over all of physical memory for the current process pointer.
    	This will yield at least one MDL which points to it.  Then do another !search
    	for each MDL found, this will yield the IRP(s) that point to it, revealing
    	which driver is leaking the pages.
    	Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
    	Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
    	will save stack traces so the guilty driver can be easily identified.
    	When you enable this flag, if the driver commits the error again you will
    	see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
    	which can identify the offending driver(s).
    


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 18, 2013 5:23 PM

All replies

  • 1. This may help you

    http://hubpages.com/hub/What-Is-Page-Fault-in-Nonpaged-Area

    2. What have you done before it happened?

    3. Minidump does not correspond to header of this thread. There is STOP error 0x76 nad PROCESS_HAS_LOCKED_PAGES

    4. Try last known good via F8 menu

    M.

    Monday, September 16, 2013 1:59 PM
  • I'm sorry I did a system restore and seems like I lost the dump file. but I think this minidump is also relate

    Before the BSOD there was a windows update and I suspect one of them is the cause

    I have tried point 4 but no luck

    Thank you

    Aman


    Regards, Aman

    Monday, September 16, 2013 2:08 PM
  • Here is an accurate .dmp file

    http://sdrv.ms/17DIlSi


    Regards, Aman

    Monday, September 16, 2013 3:20 PM
  • Hi Aman,

    If you suspect the issue is caused by a update, please let us know which update was applied before the issue occurred.

    Based on your description, I would like to suggest you try the following:

    1. Remove the hardware which is added to the system recently. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer.

    2. Scan the system to check for the virus

    3. Test the issue in clean boot to check if there are any conflicts.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Meanwhile, you may refer to the following link to check the issue:

    Bug Check Code 0x50

    http://msdn.microsoft.com/en-us/library/ff559023(VS.85).aspx

    "Resolving stop (blue screen) errors in Windows 7

    http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    If you need a further technical support. Please contact Dell support in the following link for assistance.

    http://support.dell.com/support/index.aspx

    Please note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    If the above suggestions don’t help, please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. http://support.microsoft.com/contactus

    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide

    Regards,

    Blair Deng


    Blair Deng

    TechNet Community Support

    Wednesday, September 18, 2013 8:49 AM
    Moderator
  • Follow this and set the registry key, reboot and upload the new dumps:

    PROCESS_HAS_LOCKED_PAGES (76)
    Caused by a driver not cleaning up correctly after an I/O.
    Arguments:
    Arg1: 0000000000000000, Locked memory pages found in process being terminated.
    Arg2: fffffa8010f2a060, Process address.
    Arg3: 0000000000000002, Number of locked pages.
    Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
    	Issue a !search over all of physical memory for the current process pointer.
    	This will yield at least one MDL which points to it.  Then do another !search
    	for each MDL found, this will yield the IRP(s) that point to it, revealing
    	which driver is leaking the pages.
    	Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
    	Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
    	will save stack traces so the guilty driver can be easily identified.
    	When you enable this flag, if the driver commits the error again you will
    	see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
    	which can identify the offending driver(s).
    


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 18, 2013 5:23 PM