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High CPU usage

    Question

  • Hi,

    When i open chrome or firefox browser in windows 7,They are used more than eighty percent of CPU.

    My CPU is dual core and 4 gb ram.

    Friday, August 08, 2014 8:31 PM

Answers

  • In order to diagnose your problem you will need to download and install the below


    Install the WPT (Windows Performance Toolkit) 
    Help with installation (if needed) is here


    When you have, open an elevated command prompt and type the following 
    WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:

    First level triage (if available), CPU usage, Disk IO.  


    If your problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry)  Please configure yours as per the below snip

    Click Start


    Let it run for 60 secs or more and save the file (it will show you where it is being saved and what the file is called)

    Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.

    Wanikiya and Dyami--Team Zigzag

    • Marked as answer by Arash_89 Saturday, August 09, 2014 5:37 AM
    Friday, August 08, 2014 10:08 PM
    Moderator

All replies

  • In order to diagnose your problem you will need to download and install the below


    Install the WPT (Windows Performance Toolkit) 
    Help with installation (if needed) is here


    When you have, open an elevated command prompt and type the following 
    WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:

    First level triage (if available), CPU usage, Disk IO.  


    If your problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry)  Please configure yours as per the below snip

    Click Start


    Let it run for 60 secs or more and save the file (it will show you where it is being saved and what the file is called)

    Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.

    Wanikiya and Dyami--Team Zigzag

    • Marked as answer by Arash_89 Saturday, August 09, 2014 5:37 AM
    Friday, August 08, 2014 10:08 PM
    Moderator
  • Thank you,The problem occurs in windows 7.
    Saturday, August 09, 2014 5:40 AM
  • Arash

    SO run WPR in win 7


    Wanikiya and Dyami--Team Zigzag

    Saturday, August 09, 2014 12:12 PM
    Moderator