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Switching Microsoft logons

    Question

  • HI,

    When I set-up my Window 8.1 I used a sympatico email which at the time was my Microsoft logon.  Now I'm leaving Bell so I have set-up an outlook email, but my laptop, apps, pictures, onedrive are all under the sympatico address.  How do I switch or merge accounts, etc?

    Thanks,

    Tuesday, June 17, 2014 5:26 PM

Answers

  • Hi,

    Did you sync\backup your pictures and files and other pc settings to OneDrive with sympatico account, these data should still be stored on the OneDrive, but not in your new account, you can login to the original OneDrive account in a browser and check if files and pictures are stored there.


    Yolanda Zhu
    TechNet Community Support


    Wednesday, June 18, 2014 7:34 AM

All replies

  • If you open the Charms menu, choose 'Settings', then 'Change PC Settings' and finally 'Accounts', at the top of the page it lists both accounts (local/domain, and Microsoft Account) with a 'Disconnect' link underneath. That's where you can disconnect your sympatico account, then connect your new Outlook.com account.

    Hope this helps,

    David
    Windows Outreach Team - IT Pro
    The Springboard Series on TechNet

    Tuesday, June 17, 2014 5:36 PM
  • Hi,

    Did you sync\backup your pictures and files and other pc settings to OneDrive with sympatico account, these data should still be stored on the OneDrive, but not in your new account, you can login to the original OneDrive account in a browser and check if files and pictures are stored there.


    Yolanda Zhu
    TechNet Community Support


    Wednesday, June 18, 2014 7:34 AM
  • Worked this time, thank you!

    Wednesday, June 18, 2014 2:07 PM