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Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

    Question

  • Every time I rty to use windows media player to surf the web I get the following message "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." 

    How can I fix this?
    Sunday, October 04, 2009 1:16 AM

All replies

  • This forum is for feedback on the TechNet WebSite.

    Moving to Off-topic.
    WSS FAQ sites: http://wssv2faq.mindsharp.com and http://wssv3faq.mindsharp.com
    Total list of WSS 3.0 / MOSS 2007 Books (including foreign language) http://wssv3faq.mindsharp.com/Lists/v3%20WSS%20FAQ/V%20Books.aspx
    Sunday, October 04, 2009 7:32 AM
    Moderator
  • The only way around this problem I figured out is to delete your user profile. But first:

    1. backup your user data, right click - My computer - Properties - and open Advanced System settings. Open User Profile settings and copy your profile to an external drive i.e.
        possibly export your outlook data and settings, playlists etc.etc.. Verify you have all the data in that location, that you don't want to lose.

    2. Login as administrator

    3. right click - My computer - Properties - and open Advanced System settings. Open User Profile settings and delete your profile.

    4. log off and login with your login credentials

    That's it. Windows Vista is resetting Media Player and you only have to restore all your personal data back into your user profile.

    It worked for me.

    I hope I post this in the proper forum
    Wednesday, October 14, 2009 3:16 AM