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Microsoft Windows Installer Cleanup Utility

    Question

  • I cannot install the Windows Installer Cleanup utility.  I have the MSICUU2.exe file and it begins the installation process but hangs up with the error message "Error 1317: An error occurred while trying to create the directory: C\Documents and Settings\HP_Administrator\Application Data"

    This is part of a larger problem where I am trying to get iTunes installed and have been unsuccessful.  I have uninstalled the old version of iTunes and was trying to run this clean up to resolve THAT installation problem (quicktime cannot be found).

    Help please!

    Saturday, August 01, 2009 1:49 PM

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