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Lost ALL applications after upgrade to Windows 8.1, and Windows no longer Activated

    Question

  • I am beyond words at the moment.

    Was running Windows 8. Got a copy of Windows 8.1 RTM from MSDN. Did an in place upgrade. All went smoothly.

    What do I see when I log in, Windows is NOT activated anymore, ALL of my programs are gone!!! Office, and everything else I had installed is gone!

    Its all still there in the \Windows.old folder but do you think I can use any of it? Nope.

    So....

    1.Everyone please beware this doesn't happen to you,

    2. Is there a way to go back to the previous installation of Windows where everything worked?

    not a good day...



    • Edited by D Wind Wednesday, September 25, 2013 9:44 PM
    Wednesday, September 25, 2013 7:39 AM

Answers

  • Thanks Colakid, as the table says in your link all my data, settings and apps should have been migrated:

    If you are currently running…

    Going to…

    This will migrate:

    Windows 8

    Windows 8.1 Preview

    All data, settings, and applications

    Windows 8

    Windows 8.1 final release

    All data, settings, and applications

    Windows 8.1 Preview

    Windows 8.1 final release

    Only data


    the msdn copy is not the final release, it is a testing copy. The final release will allow U to update your system keeping your data/applications
    • Edited by colakid Thursday, October 03, 2013 9:18 AM
    • Marked as answer by D Wind Tuesday, October 08, 2013 8:01 PM
    Thursday, October 03, 2013 9:15 AM

All replies

  • Hi,

    Did Windows 8 and Windows 8.1 use the same language? You cannot upgrade or keep your Windows settings, personal files, or applications if you are performing a cross-language installation. You can only keep your personal files during a cross-language installation by using Windows 8 Setup.

    In terms of the situation, please try to use Windows 8 product key to activate Windows 8.1 for test.

    For Windows.old file, you can retrieve files from the Windows.old folder. Refer to the link below for more details.

    http://windows.microsoft.com/en-us/windows-8/restore-files-upgrade-windows-old

    Here is another KB that about How to restore a Windows 7-based computer to a previous Windows installation by using the Windows.old folder, you can just take it as reference.

    http://support.microsoft.com/kb/971760/en-us


    Roger Lu
    TechNet Community Support

    Friday, September 27, 2013 10:09 AM
  • Hi,

    Its always been the English language version of Windows. I did try the Windows 8 key, but it failed, hence I had to use the 8.1 key.

    Isn't build 9600 the RTM version of Windows 8.1 that's available on MSDN and Technet Plus?

    cheers.


    • Edited by D Wind Wednesday, October 02, 2013 10:23 PM
    Wednesday, October 02, 2013 10:22 PM
  • Hi,

    Did Windows 8 and Windows 8.1 use the same language? You cannot upgrade or keep your Windows settings, personal files, or applications if you are performing a cross-language installation. You can only keep your personal files during a cross-language installation by using Windows 8 Setup.

    In terms of the situation, please try to use Windows 8 product key to activate Windows 8.1 for test.

    For Windows.old file, you can retrieve files from the Windows.old folder. Refer to the link below for more details.

    http://windows.microsoft.com/en-us/windows-8/restore-files-upgrade-windows-old

    Here is another KB that about How to restore a Windows 7-based computer to a previous Windows installation by using the Windows.old folder, you can just take it as reference.

    http://support.microsoft.com/kb/971760/en-us


    Roger Lu
    TechNet Community Support

    I cannot believe how silly people are, if they look and read the install of windows 8.1 from 8 before installing they would have knowing.

    http://blogs.windows.com/windows/b/springboard/archive/2013/06/27/windows-8-1-preview-an-enterprise-call-to-action.aspx

    • Edited by colakid Thursday, October 03, 2013 1:23 AM
    Thursday, October 03, 2013 1:20 AM
  • Thanks Colakid, as the table says in your link all my data, settings and apps should have been migrated:

    If you are currently running…

    Going to…

    This will migrate:

    Windows 8

    Windows 8.1 Preview

    All data, settings, and applications

    Windows 8

    Windows 8.1 final release

    All data, settings, and applications

    Windows 8.1 Preview

    Windows 8.1 final release

    Only data

    Thursday, October 03, 2013 1:57 AM
  • Thanks Colakid, as the table says in your link all my data, settings and apps should have been migrated:

    If you are currently running…

    Going to…

    This will migrate:

    Windows 8

    Windows 8.1 Preview

    All data, settings, and applications

    Windows 8

    Windows 8.1 final release

    All data, settings, and applications

    Windows 8.1 Preview

    Windows 8.1 final release

    Only data


    the msdn copy is not the final release, it is a testing copy. The final release will allow U to update your system keeping your data/applications
    • Edited by colakid Thursday, October 03, 2013 9:18 AM
    • Marked as answer by D Wind Tuesday, October 08, 2013 8:01 PM
    Thursday, October 03, 2013 9:15 AM
  • Ah I see...thanks Colakid
    Thursday, October 03, 2013 9:27 AM
  • Hi,

    Did Windows 8 and Windows 8.1 use the same language? You cannot upgrade or keep your Windows settings, personal files, or applications if you are performing a cross-language installation. You can only keep your personal files during a cross-language installation by using Windows 8 Setup.

    In terms of the situation, please try to use Windows 8 product key to activate Windows 8.1 for test.

    For Windows.old file, you can retrieve files from the Windows.old folder. Refer to the link below for more details.

    http://windows.microsoft.com/en-us/windows-8/restore-files-upgrade-windows-old

    Here is another KB that about How to restore a Windows 7-based computer to a previous Windows installation by using the Windows.old folder, you can just take it as reference.

    http://support.microsoft.com/kb/971760/en-us


    Roger Lu
    TechNet Community Support

    I cannot believe how silly people are, if they look and read the install of windows 8.1 from 8 before installing they would have knowing.

    http://blogs.windows.com/windows/b/springboard/archive/2013/06/27/windows-8-1-preview-an-enterprise-call-to-action.aspx


    Did you read this?

    http://technet.microsoft.com/library/jj203353.aspx#paths


    Roger Lu
    TechNet Community Support


    Tuesday, October 08, 2013 10:18 AM
  • yes thank you, I read it.

    • Edited by D Wind Tuesday, October 08, 2013 8:01 PM
    Tuesday, October 08, 2013 7:59 PM