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Windows 7 - Can boot into Safe Mode or last goot configuration , but cannot boot into Normal Mode

    Question

  • Please I need help. my client have HP Win 7 Pro desktop that from yesterday only boots well on safe mode but not on normal mode. 

    I have tried using Last known configuration,  and it is working OK, but after shutdown he can not boot back to normal mode available.

    No good messages in event log, I try disable Escan Antivirus, but no luck

    Please help because I dont want to re-install the OS

    Wednesday, October 16, 2013 9:35 PM

Answers

  • try by disabling all start up programs and services and perform clean boot using msconfig. Even if this doesn't work perform startup repair or repair using original installation media

    Thanks


    • Edited by don'zz Thursday, October 17, 2013 4:37 AM
    • Marked as answer by Isaac Goldfarb Monday, October 21, 2013 9:05 PM
    Thursday, October 17, 2013 4:36 AM

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