none
Intune Agent Installation - Partial Failure

    Question

  • Hi,

    When I try to install Intune Agent on domain computers, it does not install properly. The computer gets listed but with Errors and says "One or more agent installed on this computer has errors".

    It also gives details about failure of some updates which seem internal to Intune agent like -

    1. Microsoft Online Management Policy Agent

    2. Update for Microsoft Online Management,Critical Updates

    3. Windows Intune Center,Critical Updates

    4. Windows Intune Client Service,Critical Updates

    5. Windows Intune Monitoring Agent,Critical Updates

    6. Windows Intune Notification Service,Critical Updates

    For other PCs which are on open internet the issue is not there and things are ok.

    Can someone help please?

    Friday, September 20, 2013 9:45 AM

Answers

  • Thanks for your response Connor. The problem has been found with one of the GPOs that configures WSUS settings and prevents the machine from going to Windows Updates for installing Intune Agent updates.

    This GPO sets the value of Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess to 1

    • Marked as answer by Ravinder Gupta Saturday, September 21, 2013 11:46 PM
    Saturday, September 21, 2013 11:46 PM

All replies

  • Ravinder,

    First, make sure you are using an account that has local admin rights on the PC.  Next, if you are installing this inside of a firewalled or proxied network make sure all the correct communication rules are setup so you can talk to the InTune portal.  You can find a list of communication requirements here:

    http://blogs.technet.com/b/windowsintune/archive/2011/05/09/firewall-and-proxy-server-settings-for-client-computers.aspx

    If those two things don't resolve your problem you will probably need to include more information on what you are doing and what errors you see.  InTune logs are stored at: C:\program files\Microsoft\onlinemanagement\logs.  Use CMTrace to merge and view them all at once.

    Saturday, September 21, 2013 5:02 PM
  • Thanks for your response Connor. The problem has been found with one of the GPOs that configures WSUS settings and prevents the machine from going to Windows Updates for installing Intune Agent updates.

    This GPO sets the value of Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess to 1

    • Marked as answer by Ravinder Gupta Saturday, September 21, 2013 11:46 PM
    Saturday, September 21, 2013 11:46 PM