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Office 2010 Protected view crashes application

    Question

  • Hi,

    When downloading excel / word / powerpoint files from the internet. Office 2010 tries to open them using protected view but fails miserably and says it was unable to open the file.

    The same issue is experienced using outlook 2010 when trying to preview attachements, It will fail to open in protected view...

    I know of 2 solutions which I don't like to do but they are:

    1) save the attachment of file and then right-click on that file and select properties. At the bottom of the properties dialogue, click on the button unblock, then the button apply and then the button close.

    2) disable protected throughout office 2010.

    I was wondering if any one knew of a fix as I would like to be able to open files in protected view.

    My OS is Windows 7 Ultimate 64-Bit (SP1) and the version of My Office is Office 2010 Professional Plus (SP1)

    Thanks in advance.

    Sunday, June 24, 2012 10:11 AM

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