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file history not working

    Question

  • file history doesn't seem to be working at all on my pc. I set it and told it to run than looked at where I had set it to save to, Empty. no matter how many times I run it. On my friends system it work, but intermittently.

    Tried updating to 8.1 but problem still persists, and I have nothing saved to skydrive, turned off NIS. Any clues?

    Wednesday, December 25, 2013 1:29 AM

Answers

  • Hi,

    You can try to open File History event logs to view recent events or errors from advanced settings to troubleshoot the issue.

    Where did you try to save the backup files? if you select save to a drive on a network, when the network drive disconnects, then all the backup files are in %LocalAppData%\Microsoft\Windows\FileHistory.

    When the network drive online again, the backup files will automatically transfer to this network drive. Please check System->File History-> Advanced settings and check the cache file size.

    Please make sure the size is large enough to cache your backup file when the network drive is offline.

    In addition, I would like to share the link below with you to check the issue:

    What if something goes wrong in File History?

    http://windows.microsoft.com/en-hk/windows-8/what-something-goes-wrong-file-history

    Meanwhile, I would like to suggest you post to Windows 8.1 forum for more insights. Meanwhile, please attach the event log there. So that professional there will help you better and more efficient.

    http://social.technet.microsoft.com/Forums/en-US/home?category=w8itpro

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Friday, December 27, 2013 2:52 AM