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my computer is connected to the internet but it says i have a DNS server error

    Question

  • says i have a DNS server error, I am on windows 8.

    <form>
    Windows Network Diagnostics
    Issues found
    indows can't communicate with the device or resource (primary DNS server)
    Detected
    Contact your network administrator or Internet service provider (ISP)
    Completed
    Issues found
    6
    Windows can't communicate with the device or resource (primary DNS server) Detected
    <data id="Description" name="Description">The device or resource is not responding to requests.</data>
    Detection details
    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis: 
    
    Network adapter Wi-Fi driver information:
    
       Description . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
       Manufacturer  . . . . . . . . . : Atheros Communications Inc.
       Provider  . . . . . . . . . . . : Atheros Communications Inc.
       Version   . . . . . . . . . . . : 10.0.0.222
       Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem106.inf
       Inf File Date . . . . . . . . . : Thursday, January 17, 2013  5:07:14 PM
       Section Name  . . . . . . . . . : ATHR_DEV_OS61_956x.ndi
       Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0036&subsys_020c1028
       Instance Status Flags . . . . . : 0x180200a
       Device Manager Status Code  . . : 0
       IfType  . . . . . . . . . . . . : 71
       Physical Media Type . . . . . . : 9
    
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis: 
    
    Information for connection being diagnosed
     Interface GUID: 5115df62-0ae1-4121-ae43-3071ed115b09
     Interface name: Dell Wireless 1705 802.11b/g/n (2.4GHZ)
     Interface type: Native WiFi
    
    Connection incident diagnosed
     Auto Configuration ID: 1
     Connection ID: 1
    
    Connection status summary
     Connection started at: 2014-05-25 17:25:40-179
     Profile match: Success
     Pre-Association: Success
     Association: Success
     Security and Authentication: Success
    
    List of visible access point(s): 8 item(s) total, 8 item(s) displayed
            BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID
    -------------------------------------------------------------------------
    00-26-B6-03-22-59	Infra	 g	-57		1	 ANWC8
    B4-82-FE-14-2B-8F	Infra	 g	-77		1	 46EMS
    F8-E4-FB-01-05-CD	Infra	 <unknown>	-39		6	 ZPR42
    18-1B-EB-00-3E-4D	Infra	 <unknown>	-78		6	 WYN22
    00-0F-66-C7-FA-0F	Infra	 g	-73		11	 abby
    00-7F-28-DC-F4-AB	Infra	 <unknown>	-93		6	 F9RHQ
    F8-E4-FB-77-50-F3	Infra	 <unknown>	-94		6	 4WM3F
    00-7F-28-0D-1F-3F	Infra	 <unknown>	-90		6	 YK983
    
    Connection History
    
     Information for Auto Configuration ID 1
    
      List of visible networks: 4 item(s) total, 4 item(s) displayed
      BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
      ------------------------------------------------------------------------------
      Infra	 g	Yes		78	Yes		ANWC8
      Infra	 <unknown>	Yes		100	Yes		ZPR42
      Infra	 <unknown>	Yes		52	Yes		WYN22
      Infra	 <unknown>	Yes		10	Yes		F9RHQ
    
      List of preferred networks: 27 item(s)
       Profile: ZPR42
        SSID: ZPR42
        SSID length: 5
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Villa15
        SSID: Villa15
        SSID length: 7
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Villa 14
        SSID: Villa 14
        SSID length: 8
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: HI Express Danville
        SSID: HI Express Danville
        SSID length: 19
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: BauerPlace
        SSID: BauerPlace
        SSID length: 10
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: BauerPlace-guest
        SSID: BauerPlace-guest
        SSID length: 16
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: NETGEAR16
        SSID: NETGEAR16
        SSID length: 9
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: GJPS2
        SSID: GJPS2
        SSID length: 5
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: iPad
        SSID: iPad
        SSID length: 4
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: sue’s iPhone
        SSID: sue’s iPhone
        SSID length: 14
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: JMJC
        SSID: JMJC
        SSID length: 4
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: atticus
        SSID: atticus
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: NETGEAR86
        SSID: NETGEAR86
        SSID length: 9
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: NDStudent
        SSID: NDStudent
        SSID length: 9
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: Goldman
        SSID: Goldman
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: linksys
        SSID: linksys
        SSID length: 7
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: belkin.0b3
        SSID: belkin.0b3
        SSID length: 10
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: belkin.0b3_EXT
        SSID: belkin.0b3_EXT
        SSID length: 14
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: Cadets
        SSID: Cadets
        SSID length: 6
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Boingo Hotspot
        SSID: Boingo Hotspot
        SSID length: 14
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: RDU_WiFi
        SSID: RDU_WiFi
        SSID length: 8
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Galaxy_S_III_4736 2
        SSID: Galaxy_S_III_4736
        SSID length: 17
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: attwifi
        SSID: attwifi
        SSID length: 7
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Galaxy_S_III_4736
        SSID: Galaxy_S_III_4736
        SSID length: 17
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Town of Westport Public WiFi
        SSID: Town of Westport Public WiFi
        SSID length: 28
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: Guest
        SSID: Guest
        SSID length: 5
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
       Profile: rachel katzman's iMac
        SSID: rachel katzman's iMac
        SSID length: 21
        Connection mode: Infra
        Security: No
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028001
    
     Information for Connection ID 1
     Connection started at: 2014-05-25 17:25:40-179
      Auto Configuration ID: 1
      Profile: ZPR42
      SSID: ZPR42
      SSID length: 5
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): No
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association 
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis: 
    
    For complete information about this session see the wireless connectivity information event.
    
    Helper Class: Auto Configuration
     Initialize status: Success
    
    Information for connection being diagnosed
     Interface GUID: 5115df62-0ae1-4121-ae43-3071ed115b09
     Interface name: Dell Wireless 1705 802.11b/g/n (2.4GHZ)
     Interface type: Native WiFi
    
    Result of diagnosis: There may be problem
    
    
    
    

    Diagnostics Information (Wireless Network Adapter)
    Details about wireless network adapter diagnosis: 
    
    For complete information about this session see the wireless connectivity information event.
    
    Helper Class: Native WiFi MSM
     Initialize status: Success
    
    Information for connection being diagnosed
     Interface GUID: 5115df62-0ae1-4121-ae43-3071ed115b09
     Interface name: Dell Wireless 1705 802.11b/g/n (2.4GHZ)
     Interface type: Native WiFi
     Profile: ZPR42
     SSID: ZPR42
     SSID length: 5
     Connection mode: Infra
     Security: Yes
     Connect even if network is not broadcasting: No
    
    Result of diagnosis: There may be problem
    
    
    
    </form>
    Sunday, May 25, 2014 9:46 PM

Answers

  • Go to Control Panel > Network and Internet > Network and Sharing Center > Click Change adapter settings from left panel > Open the network connection you want to change the DNS servers for by right click and select Properties > Select Internet Protocol Version 4 (TCP/IPv4) and click Properties button > Choose the Use the following DNS server addresses > enter the IP address for a Preferred DNS server as well as an Alternate DNS server.

    Primary DNS: 8.8.8.8

    Secondary DNS: 8.8.4.4

    This IP belongs to Google public DNS.

    Note: Wired connections are usually labeled as Ethernet, while wireless ones are usually labeled as Wi-Fi or Wireless Network Connection.

    Uncheck Internet Protocol version 6


    Mark as Answer if it's worked. Thanks. Balamurugan_Subramaniyan


    Sunday, May 25, 2014 11:15 PM

All replies

  • Go to Control Panel > Network and Internet > Network and Sharing Center > Click Change adapter settings from left panel > Open the network connection you want to change the DNS servers for by right click and select Properties > Select Internet Protocol Version 4 (TCP/IPv4) and click Properties button > Choose the Use the following DNS server addresses > enter the IP address for a Preferred DNS server as well as an Alternate DNS server.

    Primary DNS: 8.8.8.8

    Secondary DNS: 8.8.4.4

    This IP belongs to Google public DNS.

    Note: Wired connections are usually labeled as Ethernet, while wireless ones are usually labeled as Wi-Fi or Wireless Network Connection.

    Uncheck Internet Protocol version 6


    Mark as Answer if it's worked. Thanks. Balamurugan_Subramaniyan


    Sunday, May 25, 2014 11:15 PM
  • Thank you so much.
    Monday, May 26, 2014 3:40 AM