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Dotnetnuke offline...

    Question

  • Good evening, it is the first post that I realize in TechNet.

    I have the following problem, have a web application with Dotnetnuke. In today I found her offline. I restarted the service IIS and the application was restored.

    On having observed the Visor of Events of the web servant, I find the following log:

    Event Type: Warning
     Event Source: W3SVC-WP Event Category: None
     Event GO: 2262
     Description: ISAPI ' C:\Windows\Microsoft. NET\Framework\v2.0.50727\aspnet_isapi.dll ' reported itself seize unhealthy for the following reason: ' Deadlock detected '.

    According to this one KB of Microsoft http: // support.microsoft.com/kb/974165 on having come out and to install the mentioned hotfix would solve the incident.

    I do not find way of unloading saying hotfix, someone would be so nice of providing the link to me.

    The operating system:

    Microsoft Windows 2003 Server Standard 32 BITS (English)

    Friday, December 06, 2013 12:09 PM

Answers

  • hey

    Have you installed the SP2 for the .net framework 2.0 ?

    http://www.microsoft.com/en-us/download/details.aspx?id=1639

    I think your Kb is supported in this service pack

    If u had not you might want to give i a try

    G Luck

    Monday, December 09, 2013 6:05 AM

All replies

  • On Fri, 6 Dec 2013 12:09:27 +0000, Crucegab wrote:

    I do not find way of unloading saying hotfix, someone would be so nice of providing the link to me.

    As the article says you need to call Microsoft Support and open an
    incident. Once they determine that you need the hotfix they will email you
    a link to it and won't charge you for the support call.


    Paul Adare - FIM CM MVP
    Perl is like vise grips. You can do anything with it but it is
    the wrong tool for every job. -- Bruce Eckel

    Friday, December 06, 2013 12:28 PM
  • hey

    seems that the asp.net thrads have not returned from whatever activity they were doing for a very long time and asp.net has run out of threads - this would normally indicate deadlock.

    there are some solutions provided in this KBs:

    http://support.microsoft.com/kb/821268/en-us

    http://support.microsoft.com/kb/325947

    http://blogs.msdn.com/b/perfdude/archive/2008/09/21/web-server-deadlocks-aspnet-isapi-dll.aspx

    but there is a practical suggestion also:

    but yet to mitigate the impacts till you find the cause , You can configure the application pool to orphan the worker process rather than kill it when this condition happens - you can then use adplus to collect a hang dump of the worker process which can be analyzed to figure out what in the process is deadlocked.

    http://support.microsoft.com/kb/286350

    G luck

    Saturday, December 07, 2013 6:28 AM
  • Thanks for your prompt reply.
    I will analyze it and will answer soon if I have succeeded.

    Regarding Microsoft, I phoned but did not provide a solution, but have not force me to pay subscription (U $ S 190 per occurrence).

    So phone, the technician advised me to publish a post on Microsoft Technet for any engineer to provide me the link to download the hotfix associated with this incident.

    I was really surprised response, since our organization purchase their licenses.

    Thanks again.

    Gabriel Cruceli
    Saturday, December 07, 2013 11:58 PM
  • Thanks Paul for your answer.
    I called Microsoft Support Center (Argentina), and they answered that there are two ways to offer the hotfix.

    1 - subscribe to Microsoft for incidence U $ S 190.
    2 - Develop a post in the Technet forum for them to provide me the hotfix

    Next Monday I will call Microsoft one more time.

    Best Regards.

    Sunday, December 08, 2013 12:30 AM
  • Hey

    dude,Microsoft has released a hotfix rollup package for Windows 7 and for Windows Server 2008 R2 to correct Microsoft ASP.NET 2.0 problems

    you can get it here :

    http://support.microsoft.com/kb/983440

    through the link

    https://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=29092

    G luck

    Sunday, December 08, 2013 5:26 AM
  • Thanks HS.

    But The operating system that I have is: Microsoft Windows 2003 Server Standard 32 BITS (English).

    Sunday, December 08, 2013 2:07 PM
  • hey

    Have you installed the SP2 for the .net framework 2.0 ?

    http://www.microsoft.com/en-us/download/details.aspx?id=1639

    I think your Kb is supported in this service pack

    If u had not you might want to give i a try

    G Luck

    Monday, December 09, 2013 6:05 AM