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Windows 8 explorer.EXE blank message on startup

    Question

  • Whenever i boot my laptop the attached screenshot is always popping up, it shows a window with "Explorer.exe" with a yellow warning sign and a "OK" button. 


    • Edited by jjayap Tuesday, March 05, 2013 1:21 AM
    Tuesday, March 05, 2013 1:14 AM

Answers

  • ok, I found a possible solution here:

    [FIX] Getting “Explorer.exe” Error On Windows 8 Start Up

    http://www.kapilarya.com/fix-getting-explorer-exe-error-on-windows-8-start-up

    Open regedit.exe, go to

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

    and delete the highlighted string "Load". This should fix the issue.


    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 24, 2013 6:53 PM
    Answerer

All replies

  • Please attach a screenshot. I have idea which error do you get.

    "A programmer is just a tool which converts caffeine into code"

    Tuesday, March 05, 2013 5:32 AM
    Answerer
  • Hi,

    Did the issue occur before? Please share more information about your issue, detail error message or screenshot will help us to analyze the reason.


    Leo Huang
    TechNet Community Support

    Wednesday, March 06, 2013 2:48 AM
    Moderator
  • Do you get this?

    Here is an user with the same issue:

    http://social.technet.microsoft.com/Forums/en-US/W8ITProPreRel/thread/629f3b82-f9e6-4ab2-905e-f58df5ae61a9

    Look which 3rd party tools you run at startup.


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, March 06, 2013 6:19 AM
    Answerer
  • Hi, yes i get a message just like that. Is it malware, a virus, or something with the registry(which i don't really know anything about)?
    • Proposed as answer by jk12 Friday, February 14, 2014 7:20 PM
    Wednesday, March 06, 2013 3:12 PM
  • look with Autoruns which 3rd party tools you run at startup and disable them until you fond the program which causes this.

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, March 06, 2013 9:19 PM
    Answerer
  • Even I am encountering the same problem. It started just 2 days ago. Please provide us with some solution. I have tried disabling the startup programs. It didn't work. 
    Thursday, March 14, 2013 11:10 AM
  • please add a screenshot of the Logon tab of AutoRuns.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, March 14, 2013 8:30 PM
    Answerer
  • Am unable to insert my image. It displays a message that "Body text cannot contain images until we are able to verify your mail address"
    Friday, March 15, 2013 11:56 AM
  • upload it to a image hoster service like http://imgur.com/ and copy/past the link here without http://

    "A programmer is just a tool which converts caffeine into code"

    Friday, March 15, 2013 8:50 PM
    Answerer
  • Here it is

    imgur.com/iiTUHnW

    Saturday, March 16, 2013 4:56 AM
  • uncheck this yellow highlighted entry. If this doesn't fix it, uncheck the others until you found the cause.

    "A programmer is just a tool which converts caffeine into code"

    Saturday, March 16, 2013 7:15 AM
    Answerer
  • Every time I uncheck the entry and restart, the entry is getting checked again. I have googled the entry and one of the many results is that it is a "Trojan.ransom". Can it be a trojan?
    Saturday, March 16, 2013 4:18 PM
  • Maybe. Scan the PC for malware.

    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 17, 2013 7:15 AM
    Answerer
  • I have performed a full scan using windows defender. No detection. Huh. Should I resort to refreshing my PC?
    Sunday, March 17, 2013 3:36 PM
  • Try a different AntiVirus tool. If you still get the error, try the Refresh.

    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 17, 2013 7:52 PM
    Answerer
  • ok, I found a possible solution here:

    [FIX] Getting “Explorer.exe” Error On Windows 8 Start Up

    http://www.kapilarya.com/fix-getting-explorer-exe-error-on-windows-8-start-up

    Open regedit.exe, go to

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

    and delete the highlighted string "Load". This should fix the issue.


    "A programmer is just a tool which converts caffeine into code"

    Sunday, March 24, 2013 6:53 PM
    Answerer
  • But what if the Value data for Load in my pc has something in it and not like the one in the image you posted which has an empty value?

    Monday, March 25, 2013 1:04 AM
  • Monday, March 25, 2013 1:13 AM
  • delete the complete value. This PIF looks like a malware file (pif = DOS file http://en.wikipedia.org/wiki/Program_information_file)

    "A programmer is just a tool which converts caffeine into code"

    Monday, March 25, 2013 5:48 AM
    Answerer
  • I am unable to delete that registry what to do??
    Wednesday, April 10, 2013 3:16 PM
  • make a rightclick on the "windows" key, select permissions and give your account full writing permissions.

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, April 10, 2013 6:01 PM
    Answerer
  • master guru sensei... can it be more detailed instructions please?? thanx

    Thursday, April 11, 2013 12:14 PM
  • You may need to Take Ownership of that Windows registry key first, then you'll be able to set Full Control permissions.

    Do some research in the Help file or online how to do these things, and be very, very careful to see that the key is exactly the one listed, and understand what it is you're doing before clicking [OK] at every level.  Editing the registry is not something to be done without care.

    That said, you really need to figure out why and how something from your TEMP folder has inserted itself in your registry.  If you're getting malware infections then chances are you're running something at elevated privileges that you shouldn't be running, and it may come back - just removing this key so that you don't see the pop-up may be the least of your worries.  I might suggest downloading a 3rd party anti-malware solution, such as Avast! free edition, since clearly whatever it is that's modified your registries has bypassed Microsoft's security measures.

    Also, consider downloading the hosts file from the following link, and even possibly deconfiguring the ability to run ActiveX from every website in the Internet Zone.

    http://winhelp2002.mvps.org/hosts.htm

    Good luck.

     

    -Noel


    Detailed how-to in my eBooks:  

    Configure The Windows 7 "To Work" Options
    Configure The Windows 8 "To Work" Options

    Thursday, April 11, 2013 1:36 PM
  • master guru sensei... can it be more detailed instructions please?? thanx

    ? Which issue do you have? What don't you understand?

    "A programmer is just a tool which converts caffeine into code"

    Thursday, April 11, 2013 6:02 PM
    Answerer
  • Thanks. It worked for me. Please keep it up.

    Will you please tell me why this error occures?
    Monday, April 15, 2013 10:12 AM

  • Will you please tell me why this error occures?
    looks like you got a malware on your PC and your AV tool deleted the file but left the load key.

    "A programmer is just a tool which converts caffeine into code"

    Monday, April 15, 2013 7:00 PM
    Answerer
  • what i do
    Tuesday, April 16, 2013 8:29 PM
  • I have a problem like this and I solve it by startup ... go to task manager ---> choose a Startup tab , I think you will found the items do that if you didn't found it try to deselects all items and restart ur pc , if the problem solve re to startup manager and re select the items you sure that is trust items and u need it  
    Tuesday, April 16, 2013 11:05 PM
  • I'm trying to delete from regedit but not delete given some error....plz help

    Monday, July 22, 2013 5:11 AM
  • which error?

    "A programmer is just a tool which converts caffeine into code"

    Monday, July 22, 2013 7:50 PM
    Answerer
  • Hello, Andre.Zeigler! I have encountered same issue, and I just follow what you have post here, that problem troubleshooted. Thanks a lot! God bless! :)
    Sunday, July 28, 2013 4:04 AM
  • i have encountered the same issue and by following the instruction posted above...after restarting my computer the error's gone!tnx!
    Thursday, August 15, 2013 1:09 AM
  • that does not work on windows 8. how can i change permissions on windows 8?
    Thursday, August 15, 2013 1:53 AM
  • use this tool to change permissions:

    http://winaero.com/comment.php?comment.news.210


    "A programmer is just a tool which converts caffeine into code"

    Thursday, August 15, 2013 5:27 AM
    Answerer
  • Why should a special tool be needed?

    Run regedit As Administrator, take ownership of keys not allowing you to change permissions, then change permissions as needed.

    If you don't understand the concepts of permissions/ACLs in Windows, I strongly urge you to avoid changing anything more until you've read up on how it works and understanding begins to dawn.  Yes, it's pretty geeky stuff, but it's necessary to get a bit geeky to work at this level.  That's life.

    The worst thing you could do is to accidentally set permissions so that the system itself is thwarted from accessing things it needs to run.  Do that and you've basically broken your system.  That's not to say it's inevitable that people will screw things up, and I'm all for applications that make things EASIER to do, but working on one's system based on understanding rather than stomping through a minefield until something blows up is greatly preferred.

     

    -Noel


    Detailed how-to in my eBooks:  

    Configure The Windows 7 "To Work" Options
    Configure The Windows 8 "To Work" Options

    Thursday, August 15, 2013 2:36 PM
  • Why should a special tool be needed?



    to do all those steps with 1 click. For us geeks this is simple, but most beginners fails at such tasks.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, August 15, 2013 7:35 PM
    Answerer
  • please..i can't delete the string ''Load''. There shows ''Unable to delete all specified values''


    Thursday, August 22, 2013 10:32 AM
  • take ownership of the registry key.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, August 22, 2013 5:13 PM
    Answerer
  • i have also startup error in my pc .. i follow as per here shows that instructions, but i can't to delete "load" file , it shows that " unable to delete all specified values.

    please help me for remove the startup error...


    Sunday, September 01, 2013 12:23 PM
  • also take ownership the of registry key

    "A programmer is just a tool which converts caffeine into code"

    Sunday, September 01, 2013 7:55 PM
    Answerer
  • that is the solution. first try and its done. thankyou.
    Monday, September 02, 2013 10:07 PM
  • 1. Press Windows + R to run Regedit
    2. Follow the address: [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    3. You will see the string called Load, and its value is something like this: [...]\LOCALS~1\Temp\msuwflvuc.exe
    --> That's the root of the issue.
    4. Make sure you have permission to edit the key, by clicking menu Edit > Permissions..., then tick the box Full Control in the Allow column > OK.
    5. Just delete the string Load you've seen in step 3.
    ! Restart and enjoy!

    Jai Hind...

    Friday, September 06, 2013 4:14 AM
  • Also, if you don't find the Load key delete the run key since it is also causing issues (at least for me).
    Saturday, September 07, 2013 6:40 AM
  • Whenever i boot my laptop the attached screenshot is always popping up, it shows a window with "Explorer.exe" with a yellow warning sign and a "OK" button. 


    Hi, I am also facing this problem in Windows 8. System is not allowing to delete the said file. The message is "Unable to delete all specified values".

    Please help.

    Monday, September 09, 2013 8:02 AM
  • thank u sooooooooooooooooo much Mr Ramesh,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    this procedure did work for me and I would also recommend others guys to follow the same only,,,,,,,,,,,,,

    it really works ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    Monday, September 09, 2013 5:19 PM
  • take ownership of the key and give your account full permissions to the key.

    "A programmer is just a tool which converts caffeine into code"

    Monday, September 09, 2013 5:58 PM
    Answerer
  • May I also suggest using the free tool Autoruns for helping manage what gets run in these keys.

      

    -Noel


    Detailed how-to in my eBooks:  

    Configure The Windows 7 "To Work" Options
    Configure The Windows 8 "To Work" Options

    Monday, September 09, 2013 8:54 PM
  • Whenever i boot my laptop the attached screenshot is always popping up, it shows a window with "Explorer.exe" with a yellow warning sign and a "OK" button. 


    Hi, I am also facing this problem in Windows 8. System is not allowing to delete the said file. The message is "Unable to delete all specified values".

    Please help.


    Same here,i already get the permission for full control but still cant delete it.. How to solve my problem?
    Saturday, September 14, 2013 2:41 AM
  • Have you tried the tool that I linked?

    "A programmer is just a tool which converts caffeine into code"

    Saturday, September 14, 2013 5:35 AM
    Answerer
  • Have you tried the tool that I linked?

    "A programmer is just a tool which converts caffeine into code"


    Used the tools ..thanks problem solved
    Sunday, September 15, 2013 3:24 AM
  • Fixed. Thank you Sir
    Sunday, September 15, 2013 7:51 AM
  • By mistake I did what was feared. I disallowed permissions, now I cannot even access the windows box. Is there are anyway this could be solved. I'm really tensed. Please help.
    Wednesday, September 18, 2013 7:37 PM
  • By mistake I disallowed even special permissions. Now I cannot even access that windows key. Please help me. What should I do now?
    Wednesday, September 18, 2013 7:57 PM
  • run the tool I linked.

    "A programmer is just a tool which converts caffeine into code"

    Thursday, September 19, 2013 5:16 AM
    Answerer
  • run the tool I linked.

    "A programmer is just a tool which converts caffeine into code"

    Actually I solved the explorer.exe issue following the steps you told taking full access of that registry but then I tried to restore permissions back to how they were. During that I disallowed even the basic special permissions that I had. Can I manually restore the permissions or will I have to use this 3rd party software necessarily?

    I cannot access the windows key and when i click on permissions it says,

    "You do not have the permission to view current permission settings for windows, but you can make permission changes."

    Thursday, September 19, 2013 8:10 AM
  • use the tool. It has a restore option. Simply click on "restore ownership".

    "A programmer is just a tool which converts caffeine into code"

    Thursday, September 19, 2013 7:21 PM
    Answerer
  • Okay, I will do that. Thanks
    Thursday, September 19, 2013 9:00 PM
  • Still , i got error while deleting Load file ....1st it ask "Deleting certain registery value could cause system instablility ,are u sure want to permennatly delete this value ? " & when i click on "YES"  is doesn't allow & display message like "Unable to delete all specified values"

    I m waiting for your reply & positive sollution ....ppllzzz either mail me your solution on my email id (email removed)  or display here.


    Friday, September 20, 2013 3:05 AM
  • 1st go to the registry value ( Follow the address: [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows] )

    Now you need to take ownership of registry key, for this follow the steps:

    1) right click on windows & choose Permission (Screenshot attached)

    http://i.imgur.com/9P1igY5.jpg

    2) Set the permission to full control (Screenshot attached)

    http://i.imgur.com/LKEPo6G.jpg

    now you must be able to delete the registry value.... 

    • Proposed as answer by im4m17 Monday, September 23, 2013 4:00 AM
    Monday, September 23, 2013 3:59 AM
  • Thanks a lot. I was able to delete 'Load', and it looks like the problem is solved.

    However, it was NOT ...\msuwflvuc.exe

    Have I done some thing wrong? Please advise.

    Monday, September 23, 2013 12:20 PM
  • you did everything correctly

    "A programmer is just a tool which converts caffeine into code"

    Monday, September 23, 2013 6:20 PM
    Answerer
  • i had this same problem.now solved.thank you sir...
    Saturday, September 28, 2013 9:36 AM
  • Whenever i boot my laptop the attached screenshot is always popping up, it shows a window with "Explorer.exe" with a yellow warning sign and a "OK" button. 


    i can not the delete my load file how to solve this problem

    Tuesday, October 01, 2013 3:02 PM
  • use the tool that I linked and take ownership of the key.

    "A programmer is just a tool which converts caffeine into code"

    Tuesday, October 01, 2013 5:12 PM
    Answerer
  • my window is unable to delete that file, so there is there any other option

    Monday, October 28, 2013 10:18 AM
  • take ownership of the key

    "A programmer is just a tool which converts caffeine into code"

    Monday, October 28, 2013 7:30 PM
    Answerer
  • thanks ur solution worked like acharm on my windows 8 jai hind
    Monday, November 11, 2013 5:56 AM
  • It works! Thanks a lot.

    Friday, November 15, 2013 11:10 PM
  • unable to delete all specified values......

    any ways to solve the problem...? please help me...

    Wednesday, December 11, 2013 2:41 PM
  • hi

    i am experiencing the same issue with my new windows 8 laptop.

    i followed your suggestion but it said "unable to delete all specified value"..

    was it normal? can you help?

    thanks.

    Saturday, December 21, 2013 12:39 AM
  • use the tool. It has a restore option. Simply click on "restore ownership".

    "A programmer is just a tool which converts caffeine into code"

    That tool is also not working. It does not access the key and the key path appears empty when I click on restore ownership. What should I do?
    Tuesday, January 14, 2014 7:05 AM
  • this worked and I was able to delete the "load" file. haven't restarted my laptop to check if it stops the pop up .but thanks and I hope it works :)

    Wednesday, January 29, 2014 6:01 AM
  • thank you .this worked , but first I have to right click on windows option on the left and give full permissions .
    Wednesday, January 29, 2014 6:06 AM
  • works now . thanks :)

    Wednesday, January 29, 2014 6:06 AM
  • yes i get this
    • Proposed as answer by jk12 Friday, February 14, 2014 7:19 PM
    Friday, February 14, 2014 7:18 PM
  • unable to delete message will appear while doing same above process..

    can u please clear my problem..

     
    Tuesday, March 11, 2014 1:37 PM
  • is this okay to delete the "Load" file?
    Friday, April 11, 2014 8:01 AM
  • where can i find Registry Editor?
    Friday, April 11, 2014 8:10 AM
  • Thanks Andre.Ziegler already did it :) Godbless you.

    Friday, April 11, 2014 8:39 AM
  • i am not able to delete this one.. 

    help. me

    Thursday, April 24, 2014 1:28 PM
  • this is not working in my laptop when i deleted this "load" it shows me a message 

    unable to delete.

    Thursday, April 24, 2014 2:06 PM
  • yippppiee worked for me. thanks :)
    Thursday, June 05, 2014 7:03 AM
  • FIRST OPEN regedit.exe >> HKEY_CURRENT_USER >> Software >> Microsoft >> windows NT >> Current version >> windows >> Go to edit menu >> permission >> tick in allow box >> ok >> delete load >> restart >> enjoy
    Friday, July 18, 2014 9:19 AM
  • sir it can't loaded : error writing the value's new contents  

    which value will i give?

     
    Wednesday, July 30, 2014 9:53 AM
  • where is go to edit menu >> permission & then

    Wednesday, July 30, 2014 10:08 AM
  • I want to thank everyone who contributed to this thread.  Autoruns and RegOwnership solved my issue and I am a very happy user again!

    Cheers to all!

    Sunday, August 03, 2014 3:11 PM
  • Hi,

    I deselect full control  and message prompt, now without reading the message pop up, I click Ok and after that "default" under names only appeared. However, it resolved my issue after restarting. I was just worried if there are possibilities that might affect my system? What should I need to do?

    Friday, September 19, 2014 2:36 AM