I have upgraded my SCCM 2012 RTM to SP1 last week and since then I cannot download updates.
It gives the error message "Error: Failed to download content id 16779439. Error: Access is denied
I have tried reinstalling WSUS onto the server which seems to be working fine, but I still cannot download the updates in SCCM.
I am a full administrator of SCCM and a domain admin on the Server itself.
Any help would be appreciated.
It sounds like a problem with Share/file permissions in the folder that you are trying to download the updates to, I would start with checking share permissons/file permissions to the share you have selected as Software Update Package Source.
You can check PatchDownloader.log for more details.
Im not sure what permissions I should be looking for, Everyone has read access to the foler, there is a Network Service account with full access, and other than that WSUS Administrators and Administrators groups have full access also.
Here is a sample of the logs:
Trying to connect to the root\SMS namespace on the AS024.smd.swanseamet.ac.uk machine. $$<Software Updates Patch Downloader><02-13-2013 11:04:48.236+00><thread=4648 (0x1228)>
Connected to \\AS024.smd.swanseamet.ac.uk\root\SMS $$<Software Updates Patch Downloader><02-13-2013 11:04:48.237+00><thread=4648 (0x1228)>
Trying to connect to the \\AS024.smd.swanseamet.ac.uk\root\sms\site_MP1 namespace on the AS024.smd.swanseamet.ac.uk machine. $$<Software Updates Patch Downloader><02-13-2013 11:04:48.240+00><thread=4648 (0x1228)>
Connected to \\AS024.smd.swanseamet.ac.uk\root\sms\site_MP1 $$<Software Updates Patch Downloader><02-13-2013 11:04:48.241+00><thread=4648 (0x1228)>
Download destination = \\as024\UpdateServicesPackages\6357efc3-8d00-4981-95ba-367b12372437.1\accessrtmuisp1-en-us.cab . $$<Software Updates Patch Downloader><02-13-2013 11:04:48.451+00><thread=4648 (0x1228)>
Contentsource = http://wsus.ds.download.windowsupdate.com/msdownload/update/software/svpk/2011/06/accessrtmuisp1-en-us_5e0a1bb39f2f7ac9a969410c26cc7d6ddf62c696.cab . $$<Software Updates Patch Downloader><02-13-2013 11:04:48.451+00><thread=4648 (0x1228)>
Downloading content for ContentID = 16779439, FileName = accessrtmuisp1-en-us.cab. $$<Software Updates Patch Downloader><02-13-2013 11:04:48.459+00><thread=4648 (0x1228)>
Failed to create directory \\as024\UpdateServicesPackages\6357efc3-8d00-4981-95ba-367b12372437.1\, error 5 $$<Software Updates Patch Downloader><02-13-2013 11:04:48.465+00><thread=4596 (0x11F4)>
ERROR: DownloadContentFiles() failed with hr=0x80070005 $$<Software Updates Patch Downloader><02-13-2013 11:04:48.466+00><thread=4648 (0x1228)>
I hope this is of some use.
First check the "UpdateServicesPackages" share permissions and ensure that the SYSTEM account has access. For testing purposes, you could allow Everyone full control on the share - but only for testing purposes. You are definitely seeing error 5 here, which is access denied to that path.
Secondly, might I recommend creating subfolders within that share for your Software Update Packages, rather than pointing directly at the share. For instance, if you are having a "Windows 7 Updates" package, then specify the path to be "\\as024\UpdateServicesPackages\Windows 7 Updates" and this will store those specific updates within it.
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This is happening in our Lab as well once we installed CU2. Both are Site servers running on Windows 2008 R2. As soon as you start the Console in Administrator mode everything is working. It was working fine before CU2.
Kristopher Turner | Not the brightest bulb but by far not the dimmest bulb.
I know this is old, however, if you are selecting a deployment package and getting the error, try creating a new deployment package and creating a new folder versus using the older one for example: c:\share\source\windowsupdates\2014 and see if that works. I was using windowsupdates and I would receive the same error. When I added the 2014 it worked like a charm.
Please try with option - folder option on installation directory WSUS - UpdateServicesPackages folder RC - sharing - advances sharing - on permissions and add member/account from which you want to download the patches.
Hope this will work...
Thanks - AnimeshShankar.
- Edited by Animesh Shankar Tuesday, February 25, 2014 6:04 AM