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Why can't I update WSUS to latest version? I am stuck at 3.2.7600.226

    Question

  • Hello,

    I have a healthy installation of WSUS 3.0 SP2 running on Windows Server 2008 R2. We have now begun the process of setting up Server 2012 R2 computers but they are not showing up correctly in WSUS. What's strange is that I can download updates based on the Server 2012 R2 classification, but the Server 2012 R2 computers report in as running Windows 2000 Datacenter Server. I installed the hotfix (KB2734608) which is supposed to bump the version to .256. Also, even though the servers are reporting in as Windows 2000, it does show that Server 2012 updates apply to them. This doesn't make sense to me. Let me know what you guys thing and how I can get WSUS to the proper version. Thanks.

    -Adam

    Tuesday, February 25, 2014 8:49 PM

Answers

  • I installed the hotfix (KB2734608) which is supposed to bump the version to .256.

    It does.
    Also, even though the servers are reporting in as Windows 2000, it does show that Server 2012 updates apply to them.
    Did you perform the required post-installation procedures as documented in the KB article, to wit: On Win8/WS2012 systems registered with the WSUS v3.2 server prior to installign the update, you will need to DELETE the SoftwareDistribution folder from each of those Win8/WS2012 systems so that they can RE-cache the update metadata.
    how I can get WSUS to the proper version.
    And this issue is just a function of looking in the wrong place. The MMC About->Help dialog will not show the revised patch build number. You need to look on the home page of the WSUS Admin Console itself .. in the lower right corner where it shows the Server Version.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by 5.0L Pony Thursday, February 27, 2014 3:27 PM
    Wednesday, February 26, 2014 6:14 PM

All replies

  • 1. This is only display issue. Make sure that updates are delivered.

    2. Some W2012R2 issues are cured by http://support.microsoft.com/kb/2828185/en

    Regards

    Milos

    Tuesday, February 25, 2014 10:32 PM
  • I installed the hotfix (KB2734608) which is supposed to bump the version to .256.

    It does.
    Also, even though the servers are reporting in as Windows 2000, it does show that Server 2012 updates apply to them.
    Did you perform the required post-installation procedures as documented in the KB article, to wit: On Win8/WS2012 systems registered with the WSUS v3.2 server prior to installign the update, you will need to DELETE the SoftwareDistribution folder from each of those Win8/WS2012 systems so that they can RE-cache the update metadata.
    how I can get WSUS to the proper version.
    And this issue is just a function of looking in the wrong place. The MMC About->Help dialog will not show the revised patch build number. You need to look on the home page of the WSUS Admin Console itself .. in the lower right corner where it shows the Server Version.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    • Marked as answer by 5.0L Pony Thursday, February 27, 2014 3:27 PM
    Wednesday, February 26, 2014 6:14 PM
  • I installed the hotfix (KB2734608) which is supposed to bump the version to .256.

    It does.

    Also, even though the servers are reporting in as Windows 2000, it does show that Server 2012 updates apply to them.

    Did you perform the required post-installation procedures as documented in the KB article, to wit: On Win8/WS2012 systems registered with the WSUS v3.2 server prior to installign the update, you will need to DELETE the SoftwareDistribution folder from each of those Win8/WS2012 systems so that they can RE-cache the update metadata.

    how I can get WSUS to the proper version.

    And this issue is just a function of looking in the wrong place. The MMC About->Help dialog will not show the revised patch build number. You need to look on the home page of the WSUS Admin Console itself .. in the lower right corner where it shows the Server Version.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Lawrence,

    Thank you for the assistance. I was indeed checking the version being reported in the MMC snap-in which was confusing me. I looked at the WSUS homepage within the console and I am on version 262 which I am happy about. However, the servers are still reporting in as Server 2000 Datacenter edition. That is made even more weird by the fact that even though they report in like that to WSUS, WSUS knows they are Server 2012 computers since it shows they need updates only applying to Server 2012!

    Also, I did run the following commands on each of the Server 2012 R2 servers:

    Net stop wuauserv

    rd /s %windir%\softwaredistribution\

    Net start wuauserv

    Even after doing so they are reporting in as Server 2000 Datacenter Edition. Do you have any other suggestions as far as that aspect is concerned? Thanks.

    -Adam

    Wednesday, February 26, 2014 9:24 PM
  • Even after doing so they are reporting in as Server 2000 Datacenter Edition.

    This is a known, and cosmetic-only, issue, affecting Windows 8.1 and Windows Server 2012 R2 systems for all versions of WSUS. The systems will properly patch; they simply display an erroneous Operating System string in the console. I am told that this issue will be resolved in a future update for WSUS.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Thursday, February 27, 2014 6:05 AM
  • Even after doing so they are reporting in as Server 2000 Datacenter Edition.

    This is a known, and cosmetic-only, issue, affecting Windows 8.1 and Windows Server 2012 R2 systems for all versions of WSUS. The systems will properly patch; they simply display an erroneous Operating System string in the console. I am told that this issue will be resolved in a future update for WSUS.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Thank you very much for the help!
    Thursday, February 27, 2014 3:27 PM
  • I followed this procedure above and it worked for me, but now I notice whenever I need to install a feature like .NET 3.51 I have to serve up the Windows Server 2012 R2 DVD in order for it to get the files it needs to install rather than just installing. I have a feeling that deleting the softwaredistribution folder must somehow affect this. Have you noticed this?
    Friday, May 30, 2014 9:37 PM
  • I followed this procedure above and it worked for me, but now I notice whenever I need to install a feature like .NET 3.51 I have to serve up the Windows Server 2012 R2 DVD in order for it to get the files it needs to install rather than just installing. I have a feeling that deleting the softwaredistribution folder must somehow affect this. Have you noticed this?

    .Net 3.5 is not installed by default on WS2012/WS2012R2, and, the source files to do so are not pre-cached to the HDD as part of installation of WS2012/WS2012R2.

    You are prompted for the installation source media, if the machine can't download the source files from windowsupdate.com

    It's not related to cleaning up the softwaredistribution folder


    Don
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    Friday, May 30, 2014 11:07 PM
  • Am 30.05.2014 schrieb JRP76:

    I followed this procedure above and it worked for me, but now I notice whenever I need to install a feature like .NET 3.51 I have to serve up the Windows Server 2012 R2 DVD in order for it to get the files it needs to install rather than just installing.

    You can set the GPO-Settings from this Article. Method 2:
    http://support.microsoft.com/kb/2734782/en

    I have a feeling that deleting the softwaredistribution folder must somehow affect this. Have you noticed this?

    No, SoftwareDistribution is only the Download Cache for
    WindowsUpdate/WSUS.


    Servus
    Winfried

    Gruppenrichtlinien
    WSUS Package Publisher
    HowTos zum WSUS Package Publisher
    NNTP-Bridge für MS-Foren

    Saturday, May 31, 2014 6:50 AM