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Intra Site Mailbox Move

    Question

  • Relatively simple question (Exchange 2010, Clients are Outlook 2010)

    I'm replaced a physical server with a new virtual server, (both Multi role) I've got no CAS array,

    on the new databases the RPCClientAccess Server is set to the new server.

    What's the correct method to move the mailboxes and have the outlook profiles update to point to the new server?

    From what I have read it's not so simple,

    Method A, (before moving) create a CAS array, and update the RPCClientAccessServer on both sets of databases to the CAS array. Point the CASArray to either one or the other server controllable via DNS...

    Method B Update the RPCClientAccessServer on the old server databases to point to the new server, on the new server point the RPCClientAccessServer to itself, Then move themailboxes.

    also if you have already moved the mailboxes you must remove/uninstall the OLD cas server remove the DNS entries, power off the server wait at least 30 mins (for cache to expire) and then open outlook autodiscover will then re-configure the outlook client.

    My question Are both method A and B technically correct?

    another question if I'm pointing to a CASArray and I move site to another site where there is a CASArray, will my outlook update to point to the new CASArray or will it remain connected to my source site?

    Tuesday, November 19, 2013 5:47 AM

Answers

  • Hi,

    I would choose A method.

    Change all the RPCClientAccess, SCP, OWA, Autodiscover, EWS and web services url to the CASArray name.

    Thanks,

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnsfl@microsoft.com


    Simon Wu
    TechNet Community Support

    Wednesday, November 20, 2013 6:55 AM

All replies

  • Hi,

    I would choose A method.

    Change all the RPCClientAccess, SCP, OWA, Autodiscover, EWS and web services url to the CASArray name.

    Thanks,

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnsfl@microsoft.com


    Simon Wu
    TechNet Community Support

    Wednesday, November 20, 2013 6:55 AM
  • Hi, The problem with method A is that as soon as a user/outlook is attached to the CAS array object when he moves from 1 site to another the cas array object never updates.

    This would result in a massive problem as we have about 500 different users moving around per month, and we dont have the bandwidth to create a centralized infrastructure.

    from my investigation, the right way (for me) would have been

    1) on the old server update the RpcClientAccessServer to point to the new server

    2) on the new server update the RpcClientAccessServer to point to itself

    3) THEN move the mailboxes.

    The problem is that I've already moved the mailboxes, and after chatting to Microsoft the solution they gave me is to stop the CAS service on the old server and let Autodiscovery update the clients, (because I've read elsewhere the DNS record must be removed)

    I'm not so sure this will work and when I try I'll give the forum feedback,

    Wednesday, November 27, 2013 4:18 PM