The Windows Sync Share service enables client devices to sync files from a file server.
Would you please let me confirm if had installed the File and Storage Services role on the Windows Server 2012 R2, and then enabled Work Folders feature which is available in Windows Server 2012 R2 as part of the File and Storage Services
Regarding to Work Folders, please refer to following articles.
Please open Services and navigate to Windows Sync Share service, then right click it and select Properties. In properties page, please select
Log On tab and check which account this service logged on as. Was it
Local Service account?
Meanwhile, please open Event Viewer and let me know the complete error message of the Sync Share service (include Source and Event ID).
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