none
ZTIWindowsUpdate error on Windows 7 x64 - WSUS issue?

    Question

  • I've seen a few threads related to errors with ZTIWindowsUpdate but none of the suggested fixes seem to be working.

    Whenever the task sequence reaches the Windows Update task, it finds updates, looks as if it is downloading them, but fails to install.

    SMSTS.LOG:

    BDD.LOG shows "ZTI ERROR - Unhandled error returned by ZTIWindowsUpdate: Object doesn't support this property or method (438)."

    All of my research online pointed to this being an issue with WSUS, not with MDT. I would expect this behavior consistently if that was the case; instead I'm seeing it on a specific image. I'm not getting this error when deploying other images or on other machines when invoking a Windows Update custom task.

    And, yet, the WindowsUpdate.log seems to bear some of this out:

    2013-01-16 16:52:13:210  908 11d0 Report REPORT EVENT: {83EF0107-91B7-4633-8B6C-47AAF1236919} 2013-01-16 16:49:27:864-0600 1 161 101 {FA090999-3B89-4DD1-82B2-6E16B0841E24} 108 80070780  Failure Content Download Error: Download failed.

    I'm also seeing several errors in the event log, and tracked down one of the Report.wer files that it references. An example REPORT.WER:

    Version=1
    EventType=WindowsUpdateFailure
    EventTime=130028475388053085
    Consent=1
    UploadTime=130028475396983595
    ReportIdentifier=dbd08f76-6028-11e2-afb3-000c29156377
    Response.BucketId=3163828232
    Response.BucketTable=5
    Response.type=4
    Sig[0].Name=ClientVersion
    Sig[0].Value=7.6.7600.256
    Sig[1].Name=Win32HResult
    Sig[1].Value=80070780
    Sig[2].Name=UpdateId
    Sig[2].Value=FA090999-3B89-4DD1-82B2-6E16B0841E24
    Sig[3].Name=Scenario
    Sig[3].Value=Download
    Sig[4].Name=SourceId
    Sig[4].Value=101
    Sig[5].Name=Environment
    Sig[5].Value=Managed
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.4
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Windows Update installation problem
    ConsentKey=WindowsUpdateFailure
    AppName=Host Process for Windows Services
    AppPath=C:\Windows\System32\svchost.exe
    ReportDescription=A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

    Is this really WSUS issue and, if so, any ideas on how it can be corrected? Any ideas why this one particular image - it's one of my Windows 7 x64 images - has this issue consistently but there other images (~7 or so total images) do not have the problem? The error with TSEnv.dat from the SMSTS.log seems very strange to me.


    -Nick O.

    Wednesday, January 16, 2013 11:25 PM

All replies

  • Update:

    I'm now getting the following error on subsequent attempts:

    Failed to the run the last action: Windows Updates - Install. Execution of task sequence failed.
    Unknown error (Error: 000001B6; Source: Unknown)

    Still getting several 'WindowsUpdateFailure' messages from Windows Error Reporting in the Event Viewer.


    -Nick O.

    Thursday, January 17, 2013 4:11 PM