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Office 365 download has converted word 2007 docs to word pad - help needed please

    Question

  • I downloaded my recently purchased Office 365 . It has changed some,  but not all of my documents to Word Pad. Could some clever person explain how I can change these back please.
    Wednesday, July 24, 2013 2:04 PM

Answers

  • Hi,

    It seems to be an issue caused by the previous Office version hasn't been removed completely (Maybe some registry keys of file association not be cleaned). Try following Fix it solution to clean your system and then reinstall the Office 365 product again.

    http://support.microsoft.com/kb/971179

    Best regards,


    Rex Zhang
    TechNet Community Support


    Thursday, July 25, 2013 5:52 AM
    Moderator

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