MJ Outlook add-in installs correctly in the admin user's Outlook. The same add-in appears to install as standard user, but TrustCenter/Add-ins does not show the MJ Outlook add-in as being installed in Outlook. Attempts to manually add the
.dll as an add-in does not work either. No error message is displayed after .dll is selected and OK.
Outlook 2007, Vista Home Prem. 64, 4GB RAM, all products updated current.
In most cases, the Outlook add-in should be installed and enabled automatically when you install
magicJack. If you're unable to locate the add-in, it may not have been installed properly. To resolve this, uninstall and then reinstall
magicJack, making sure to validate any security software challenges that appear.
If the problem persists, you can install the add-in manually after initial indexing is complete.
To manually install the
magicJack add-in for Outlook, follow these steps:
Start button on your Windows taskbar.
4.Type "regedit" (without quotes) in the text box and press Enter.
5.Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions
6.Create the string [
magicJack Outlook Addin ].
7.Right-click the string and select
8.Add the following value into the data field: 4.0;C:\Program Files\magicJack.dll;
magicJack.dll file is stored in a different location on your hard drive, modify the path above to reflect the correct location.
9.Close the registry editor, reboot your computer, and open Outlook.
Marked as answer byJennifer ZhanThursday, November 04, 2010 6:53 AM
Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.