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Microsoft Backup fails with VSS error 2155348129, SharePoint not installed on this server.

    Question

  • I have SBS 2011 SP1 Essentials installed on a HP ProLiant ML110 G7 and using an external 1TB drive hard drive connected USB, and assigned as 'Backup Drive (G:)' . When I attempt a Microsoft Windows backup, the process fails with the following error, and SharePoint is not installed on this server: Log Name: Application Source: Microsoft-Windows-Backup Date: 12/7/2011 1:10:13 PM Event ID: 521 Task Category: None Level: Error The backup operation that started at '‎2011‎-‎12‎-‎07T21:09:33.960000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved. I ran VSSADMIN LIST WRITERS with only one error listed in the results: Writer name: 'SqlServerWriter' Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a} Writer Instance Id: {a8bab7d1-be3a-49c2-a167-374de41e6eef} State: [8] Failed Last error: Inconsistent shadow copy Does the SQL server instance require repair to permit VSS to complete? How do I fix this VSS/SQL problem? Thank you, Mike
    Wednesday, December 07, 2011 10:31 PM

Answers

  • I stopped the SQL Server (ACT7) service, and the backup finished successfully. Now to determine why this instance of SQL is disrupting the VSS writer.

    Friday, December 09, 2011 9:18 PM

All replies

  • From the description it appears you did not use the built in SBS E backup wizard found in the console?  What is the result if you try the backup from the wizard?
    Larry Struckmeyer[SBS-MVP]
    Thursday, December 08, 2011 11:24 AM
  • When I try a backup using the wizard, it also fails with the following message:

    "The volume shadow copy operation failed with error 0x800423F0. View the event log for more information"

    The event log reports the following:

    "The backup operation that started at '‎2011‎-‎12‎-‎08T20:00:04.410000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved"

    Regardless of where I choose to run the Windows backup, it fails.

    Thursday, December 08, 2011 8:37 PM
  • That error points to needing to run the psconfig update after the sharepoint update as detailed at the top of this forum?

    Manually running PSCONFIG is required after installing SharePoint Foundation 2010 SP1

    Or perhaps this article will offer more help...

    http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx


    Larry Struckmeyer[SBS-MVP]
    Thursday, December 08, 2011 11:41 PM
  • I cannot perform the PSCONFIG on this server because SharePoint Foundation 2010 SP1 is not installed. Do you have any additional recommendations?

    Thank you,

    Mike

    Friday, December 09, 2011 5:22 PM
  • Hi Mike,

    I have a different error code, but if you are using an external USB drive for backup, the issue might be related.

    Here is a thread that explains:  http://social.technet.microsoft.com/Forums/en/itprovistaapps/thread/7b64e871-71be-4c5d-a4a3-502744da978b

    Basically, any newer drive that uses large sectors may not be compatible with server 2008 and newer O/S.  If you use this command;

     Fsutil fsinfo ntfsinfo

    Here are my results that show that my external drive is not compatible.

    C:\Users\admin>fsutil fsinfo ntfsinfo G:

    NTFS Volume Serial Number :       0xea760b3d760b0a51

    Version :                         3.1

    Number Sectors :                  0x000000000e8b4eff

    Total Clusters :                  0x000000000e8b4eff

    Free Clusters  :                  0x000000000c08c5d7

    Total Reserved :                  0x0000000000000180

    Bytes Per Sector  :               4096

    Bytes Per Physical Sector :       <Not Supported>

    Bytes Per Cluster :               4096

    Bytes Per FileRecord Segment    : 4096

    Clusters Per FileRecord Segment : 1

    Mft Valid Data Length :           0x0000000002700000

    Mft Start Lcn  :                  0x00000000000c0000

    Mft2 Start Lcn :                  0x0000000000000002

    Mft Zone Start :                  0x00000000000c2700

    Mft Zone End   :                  0x00000000000cef00

    RM Identifier:        38444006-6623-11E0-A3FA-001EC94CE603

    Hope this is of some help.

    Duncan


    Duncan
    Friday, December 09, 2011 6:13 PM
  • I stopped the SQL Server (ACT7) service, and the backup finished successfully. Now to determine why this instance of SQL is disrupting the VSS writer.

    Friday, December 09, 2011 9:18 PM
  • I stopped the SQL Server (ACT7) service, and the backup finished successfully. Now to determine why this instance of SQL is disrupting the VSS writer.

    Hi Mike

    Did you ever figure this out. We are experiencing the same thing on our CRM 2011 server?

    Friday, July 13, 2012 9:13 AM
  • FWIW I have experienced a very similar issues with a brand new SBS 2011 server and only managed to have backup working by reinstalling Sharepoint!
    I'm pretty definite that an "out of the box" SBS2011 without Sharepoint will not back up using the built in tools (VSS errors).

    Just my 2c

    Tuesday, February 26, 2013 11:24 PM
  • I stopped the SQL Server (ACT7) service, and the backup finished successfully. Now to determine why this instance of SQL is disrupting the VSS writer.

    I am having issues with VSS SQL and Backup and ran across this article that at least discusses the relationship between these items.  At least it gives me a framework to work from to resolve my isssues. Hope some my find it helpful in the context of this thread:

    http://support.microsoft.com/kb/919023

    Patrick


    Patrick Hackett

    Thursday, March 07, 2013 4:59 PM