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Win 8.1 setup keeps at the logo and doesn't display rotating dots, then restart as if nothing happened..?

    Question

  • Please help i want to setup the windows :) though the same version worked on another 2 computers
    Tuesday, August 12, 2014 4:34 PM

Answers

  • Finally i found out there is a fast screen appears it says an error :-

    "Your PC needs to restart.
    Please hold down the power button.
    Error Code: 0x0000005D
    Parameters:
    0x03060F06
    0x756E6547
    0x49656E69
    0x6C65746E"

    And here is the solution for the fellow users if they saw this topic and had the same problem :-

    http://www.wintips.org/how-to-solve-error-0x0000006-when-installing-windows-8/

    • Marked as answer by Youssef_Yeah Wednesday, August 13, 2014 3:17 PM
    Wednesday, August 13, 2014 3:17 PM

All replies

  • Hi,

    Do you mean the setup process is for something stuck on the Windows screen?

    If this is a clean install, there might be some hardware compatibility issue, please first take a check at Windows 8.1 system requirements,

    In addition, if this is an upgrade install, please run Windows 8.1 upgrade assistant to check compatibility.

    We may first take a look at the following article:

    What to do if  Windows 8.1 Setup stops responding

    Best regards


    Michael Shao
    TechNet Community Support

    Wednesday, August 13, 2014 11:23 AM
    Moderator
  • Finally i found out there is a fast screen appears it says an error :-

    "Your PC needs to restart.
    Please hold down the power button.
    Error Code: 0x0000005D
    Parameters:
    0x03060F06
    0x756E6547
    0x49656E69
    0x6C65746E"

    And here is the solution for the fellow users if they saw this topic and had the same problem :-

    http://www.wintips.org/how-to-solve-error-0x0000006-when-installing-windows-8/

    • Marked as answer by Youssef_Yeah Wednesday, August 13, 2014 3:17 PM
    Wednesday, August 13, 2014 3:17 PM