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Unable to start any VM's after accidental shutdown.

    Question

  • Hi everybody,

    after my beautiful daughter, which i love very much, shutted down my desktop the hard way my HyperV has been down.

    I hope she did not waste more than a full day waiting, but i have not been able to find out as i have been unable to start any VM's since. 

    The hardware requirements is met and enabled etc. it worked flawlessly prior to the shutdown.

    initial error:

    "Vm cannot start because the hypervisor is not running." 

    and true that -  none of the HyperV services are running, and they won't start when i want to start them manually. 

    so i checked the BIOS, Virtualization is enabled in the CPU. so far so good. 

    last but not least i checked the BCDedit.exe just in case and the hypervisorlaunctype were set to 'Auto'.

    BCDedit print:

    ....

    osdevice                partition=C:
    systemroot              \Windows
    resumeobject            {75433aa1-77d7-11e3-820c-8d253c7dc234}
    nx                      OptIn
    bootmenupolicy          Standard
    hypervisorlaunchtype    Auto

    Then i went log hunting and found a couple of errors: 

    ---

    Event viewer\windows log\System

    event id 36:

    Hypervisor launch failed; the image \Windows\system32\hvix64.exe failed code integrity checks, and cannot be used.

    ---

    and a second under:

    Event viewer\logs for programs and service\Microsoft\Windows\Hyper-V-VMMS

    Event ID 15350:

    VID driver not running. 

    ---

    after some googling and reinstalling the feature i eventually came up empty handed, so any assistance will be greatly appreciated. 

    Regards

    Asbjørn





    • Edited by Ambs101010 Monday, April 07, 2014 9:03 PM
    Monday, April 07, 2014 9:02 PM

Answers

  • Try a "DISM /Online /Cleanup-Image /RestoreHealth" from a command line

    reboot, then try the SFC /scannow again.


    Bob Comer

    • Marked as answer by Ambs101010 Tuesday, April 08, 2014 8:45 PM
    Tuesday, April 08, 2014 7:12 PM

All replies

  • Have you tried an "SFC /scannow" in an administrator command line?
     
     
     

    Bob Comer
    Monday, April 07, 2014 11:55 PM
  • Hi thank you for the response Bob.

    ran the command a couple of time and rebooted as well. 

    every time i recieve this message after the SFC:

    Windows Resource Protection found corrupt files but was unable to fix some of them
    Details are included in the CBS.Log windir\Logs\CBS\CBS.Log

    Looked in the and found some of the entries not fixable where regarding hyperV.:

    and tried just to try to start a vm and same issue. 

    From CBS.log:

    ....

    2014-04-08 20:38:47, Info                  CSI    0000088b [SR] Beginning Verify and Repair transaction
    2014-04-08 20:38:47, Info                  CSI    0000088c [SR] Verify complete
    2014-04-08 20:38:47, Info                  CSI    0000088d [SR] Repairing 6 components
    2014-04-08 20:38:47, Info                  CSI    0000088e [SR] Beginning Verify and Repair transaction
    2014-04-08 20:38:47, Info                  CSI    0000088f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-hyper-v-drivers-hypervisor_31bf3856ad364e35_6.3.9600.16384_none_210fb36c397c4e2b\hvix64.exe do not match actual file [l:20{10}]"hvix64.exe" :
      Found: {l:32 b:aR56zgntiLzVXFbmuZz7/YAqKimJJ8ztYR+kY/uDOiQ=} Expected: {l:32 b:2+jsu4cq379AWxcxWFWB4iAqAQzeE6iY8LD8jFZCYLQ=}
    2014-04-08 20:38:47, Info                  CSI    00000890 [SR] Cannot repair member file [l:20{10}]"hvix64.exe" of Microsoft-Hyper-V-Drivers-Hypervisor, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    00000891 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-e..dapplauncher-client_31bf3856ad364e35_6.3.9600.16441_none_38fd958247084804\WEMSAL_WmiProvider.dll do not match actual file [l:44{22}]"WEMSAL_WmiProvider.dll" :
      Found: {l:32 b:pycCqcu4FlWSmwf1/XTmpfYCYDDjQqIz6bK4nfexBjE=} Expected: {l:32 b:3tsOAaD084bF+zL+5OFYLF7/QE3kk4zrL8OICJo8fKE=}
    2014-04-08 20:38:47, Info                  CSI    00000892 [SR] Cannot repair member file [l:44{22}]"WEMSAL_WmiProvider.dll" of Microsoft-Windows-Embedded-EmbeddedAppLauncher-Client, Version = 6.3.9600.16441, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    00000893 Hashes for file member \SystemRoot\WinSxS\amd64_netwew00.inf_31bf3856ad364e35_6.3.9600.16384_none_252dacabb361a7e1\NETwew00.sys do not match actual file [l:24{12}]"NETwew00.sys" :
      Found: {l:32 b:TMtOkmv4ue8781uyYPEIxz8FVFOYyoTz4kjBiGC02Sc=} Expected: {l:32 b:75xSkHd6Tid9R8h6F0/5RBviPK0vRW01uAhGMEH0Z1w=}
    2014-04-08 20:38:47, Info                  CSI    00000894 [SR] Cannot repair member file [l:24{12}]"NETwew00.sys" of netwew00.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    00000895 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
      Found: {l:32 b:8LcvNZBm511T52GSwaqECOaQN2Pm60sxT+RHr6QZOGE=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
    2014-04-08 20:38:47, Info                  CSI    00000896 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    00000897 Hashes for file member \SystemRoot\WinSxS\amd64_windows-defender-am-sigs_31bf3856ad364e35_6.3.9600.16384_none_ad431e16ef9845da\MpAvBase.vdm do not match actual file [l:24{12}]"MpAvBase.vdm" :
      Found: {l:32 b:d2vTqbHW4/0bBDrraPL9EDQ3smJDUwd1CFbPSIBH1c8=} Expected: {l:32 b:0dMEhN7kYwcdydEE2kpJrc1jlT3hufXi/Vw24qdFm88=}
    2014-04-08 20:38:47, Info                  CSI    00000898 [SR] Cannot repair member file [l:24{12}]"MpAvBase.vdm" of Windows-Defender-AM-Sigs, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    00000899 Hashes for file member \SystemRoot\WinSxS\amd64_wialx008.inf_31bf3856ad364e35_6.3.9600.16384_none_9ca3c194b95ed28c\LXAA3drs.dll do not match actual file [l:24{12}]"LXAA3drs.dll" :
      Found: {l:32 b:kieFqZCqsO6AQQNNXtIYgybMJnJTkumPv2e2skhEfAg=} Expected: {l:32 b:dw8CQ+SfRzuBuXmiHYtZS1l3e+YdLVc3Enxt1FL6iog=}
    2014-04-08 20:38:47, Info                  CSI    0000089a [SR] Cannot repair member file [l:24{12}]"LXAA3drs.dll" of wialx008.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    0000089b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-hyper-v-drivers-hypervisor_31bf3856ad364e35_6.3.9600.16384_none_210fb36c397c4e2b\hvix64.exe do not match actual file [l:20{10}]"hvix64.exe" :
      Found: {l:32 b:aR56zgntiLzVXFbmuZz7/YAqKimJJ8ztYR+kY/uDOiQ=} Expected: {l:32 b:2+jsu4cq379AWxcxWFWB4iAqAQzeE6iY8LD8jFZCYLQ=}
    2014-04-08 20:38:47, Info                  CSI    0000089c [SR] Cannot repair member file [l:20{10}]"hvix64.exe" of Microsoft-Hyper-V-Drivers-Hypervisor, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:47, Info                  CSI    0000089d [SR] This component was referenced by [l:192{96}]"Microsoft-Hyper-V-ClientEdition-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Hyper-V"
    2014-04-08 20:38:47, Info                  CSI    0000089e Hashes for file member \??\C:\Windows\System32\hvix64.exe do not match actual file [l:20{10}]"hvix64.exe" :
      Found: {l:32 b:aR56zgntiLzVXFbmuZz7/YAqKimJJ8ztYR+kY/uDOiQ=} Expected: {l:32 b:2+jsu4cq379AWxcxWFWB4iAqAQzeE6iY8LD8jFZCYLQ=}
    2014-04-08 20:38:47, Info                  CSI    0000089f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-hyper-v-drivers-hypervisor_31bf3856ad364e35_6.3.9600.16384_none_210fb36c397c4e2b\hvix64.exe do not match actual file [l:20{10}]"hvix64.exe" :
      Found: {l:32 b:aR56zgntiLzVXFbmuZz7/YAqKimJJ8ztYR+kY/uDOiQ=} Expected: {l:32 b:2+jsu4cq379AWxcxWFWB4iAqAQzeE6iY8LD8jFZCYLQ=}
    2014-04-08 20:38:47, Info                  CSI    000008a0 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"hvix64.exe"; source file in store is also corrupted
    2014-04-08 20:38:48, Info                  CSI    000008a1 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-e..dapplauncher-client_31bf3856ad364e35_6.3.9600.16441_none_38fd958247084804\WEMSAL_WmiProvider.dll do not match actual file [l:44{22}]"WEMSAL_WmiProvider.dll" :
      Found: {l:32 b:pycCqcu4FlWSmwf1/XTmpfYCYDDjQqIz6bK4nfexBjE=} Expected: {l:32 b:3tsOAaD084bF+zL+5OFYLF7/QE3kk4zrL8OICJo8fKE=}
    2014-04-08 20:38:48, Info                  CSI    000008a2 [SR] Cannot repair member file [l:44{22}]"WEMSAL_WmiProvider.dll" of Microsoft-Windows-Embedded-EmbeddedAppLauncher-Client, Version = 6.3.9600.16441, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:48, Info                  CSI    000008a3 [SR] This component was referenced by [l:160{80}]"Package_67_for_KB2887595~31bf3856ad364e35~amd64~~6.3.2.0.2887595-250_neutral_GDR"
    2014-04-08 20:38:48, Info                  CSI    000008a4 Hashes for file member \??\C:\Windows\System32\wbem\WEMSAL_WmiProvider.dll do not match actual file [l:44{22}]"WEMSAL_WmiProvider.dll" :
      Found: {l:32 b:pycCqcu4FlWSmwf1/XTmpfYCYDDjQqIz6bK4nfexBjE=} Expected: {l:32 b:3tsOAaD084bF+zL+5OFYLF7/QE3kk4zrL8OICJo8fKE=}
    2014-04-08 20:38:48, Info                  CSI    000008a5 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-e..dapplauncher-client_31bf3856ad364e35_6.3.9600.16441_none_38fd958247084804\WEMSAL_WmiProvider.dll do not match actual file [l:44{22}]"WEMSAL_WmiProvider.dll" :
      Found: {l:32 b:pycCqcu4FlWSmwf1/XTmpfYCYDDjQqIz6bK4nfexBjE=} Expected: {l:32 b:3tsOAaD084bF+zL+5OFYLF7/QE3kk4zrL8OICJo8fKE=}
    2014-04-08 20:38:48, Info                  CSI    000008a6 [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\System32\wbem"\[l:44{22}]"WEMSAL_WmiProvider.dll"; source file in store is also corrupted
    2014-04-08 20:38:48, Info                  CSI    000008a7 Hashes for file member \SystemRoot\WinSxS\amd64_netwew00.inf_31bf3856ad364e35_6.3.9600.16384_none_252dacabb361a7e1\NETwew00.sys do not match actual file [l:24{12}]"NETwew00.sys" :
      Found: {l:32 b:TMtOkmv4ue8781uyYPEIxz8FVFOYyoTz4kjBiGC02Sc=} Expected: {l:32 b:75xSkHd6Tid9R8h6F0/5RBviPK0vRW01uAhGMEH0Z1w=}
    2014-04-08 20:38:48, Info                  CSI    000008a8 [SR] Cannot repair member file [l:24{12}]"NETwew00.sys" of netwew00.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:48, Info                  CSI    000008a9 [SR] This component was referenced by [l:200{100}]"Microsoft-Windows-Client-Drivers-Package-drivers~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_netwew00"
    2014-04-08 20:38:48, Info                  CSI    000008aa Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
      Found: {l:32 b:8LcvNZBm511T52GSwaqECOaQN2Pm60sxT+RHr6QZOGE=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
    2014-04-08 20:38:48, Info                  CSI    000008ab [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:48, Info                  CSI    000008ac [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
    2014-04-08 20:38:48, Info                  CSI    000008ad Hashes for file member \SystemRoot\WinSxS\amd64_wialx008.inf_31bf3856ad364e35_6.3.9600.16384_none_9ca3c194b95ed28c\LXAA3drs.dll do not match actual file [l:24{12}]"LXAA3drs.dll" :
      Found: {l:32 b:kieFqZCqsO6AQQNNXtIYgybMJnJTkumPv2e2skhEfAg=} Expected: {l:32 b:dw8CQ+SfRzuBuXmiHYtZS1l3e+YdLVc3Enxt1FL6iog=}
    2014-04-08 20:38:48, Info                  CSI    000008ae [SR] Cannot repair member file [l:24{12}]"LXAA3drs.dll" of wialx008.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:48, Info                  CSI    000008af [SR] This component was referenced by [l:204{102}]"Microsoft-Windows-Client-Drivers-Package-printscan~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_wialx008"
    2014-04-08 20:38:48, Info                  CSI    000008b0 Hashes for file member \SystemRoot\WinSxS\amd64_windows-defender-am-sigs_31bf3856ad364e35_6.3.9600.16384_none_ad431e16ef9845da\MpAvBase.vdm do not match actual file [l:24{12}]"MpAvBase.vdm" :
      Found: {l:32 b:d2vTqbHW4/0bBDrraPL9EDQ3smJDUwd1CFbPSIBH1c8=} Expected: {l:32 b:0dMEhN7kYwcdydEE2kpJrc1jlT3hufXi/Vw24qdFm88=}
    2014-04-08 20:38:48, Info                  CSI    000008b1 [SR] Cannot repair member file [l:24{12}]"MpAvBase.vdm" of Windows-Defender-AM-Sigs, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-04-08 20:38:48, Info                  CSI    000008b2 [SR] This component was referenced by [l:268{134}]"Windows-Defender-AM-Default-Definitions-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.Windows-Defender-AM-Default-Definitions-Package"
    2014-04-08 20:38:49, Info                  CSI    000008b3 Hashes for file member \??\C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Default\MpAvBase.vdm do not match actual file [l:24{12}]"MpAvBase.vdm" :
      Found: {l:32 b:d2vTqbHW4/0bBDrraPL9EDQ3smJDUwd1CFbPSIBH1c8=} Expected: {l:32 b:0dMEhN7kYwcdydEE2kpJrc1jlT3hufXi/Vw24qdFm88=}
    2014-04-08 20:38:49, Info                  CSI    000008b4 Hashes for file member \SystemRoot\WinSxS\amd64_windows-defender-am-sigs_31bf3856ad364e35_6.3.9600.16384_none_ad431e16ef9845da\MpAvBase.vdm do not match actual file [l:24{12}]"MpAvBase.vdm" :
      Found: {l:32 b:d2vTqbHW4/0bBDrraPL9EDQ3smJDUwd1CFbPSIBH1c8=} Expected: {l:32 b:0dMEhN7kYwcdydEE2kpJrc1jlT3hufXi/Vw24qdFm88=}
    2014-04-08 20:38:49, Info                  CSI    000008b5 [SR] Could not reproject corrupted file [ml:520{260},l:144{72}]"\??\C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Default"\[l:24{12}]"MpAvBase.vdm"; source file in store is also corrupted
    2014-04-08 20:38:49, Info                  CSI    000008b6 [SR] Repair complete
    2014-04-08 20:38:49, Info                  CSI    000008b7 [SR] Committing transaction
    2014-04-08 20:38:49, Info                  CSI    000008b8 Creating NT transaction (seq 2), objectname [6]"(null)"
    2014-04-08 20:38:49, Info                  CSI    000008b9 Created NT transaction (seq 2) result 0x00000000, handle @0xee0
    2014-04-08 20:38:49, Info                  CSI    000008ba@2014/4/8:18:38:49.319 Beginning NT transaction commit...
    2014-04-08 20:38:49, Info                  CSI    000008bb@2014/4/8:18:38:49.326 CSI perf trace:

    ...

    Tuesday, April 08, 2014 6:58 PM
  • Try a "DISM /Online /Cleanup-Image /RestoreHealth" from a command line

    reboot, then try the SFC /scannow again.


    Bob Comer

    • Marked as answer by Ambs101010 Tuesday, April 08, 2014 8:45 PM
    Tuesday, April 08, 2014 7:12 PM
  • that helped. 

    Still got the warning after i ran the SFC but now the hypervisor works as intended except that it lost the settings for the virtual switches, minor thing i know. 

    Thank you very much, you just saved me a massive amount of time and taught me a trick along the way. 

    Tuesday, April 08, 2014 8:45 PM
  • Cool, glad that helped!
     
     

    Bob Comer
    Tuesday, April 08, 2014 9:14 PM