none
Update Error 0x80072EFE Windows Server 2003 Web Edition

    Question

  • Good morning,

    I've been chasing this issue for a month now and have been through every fix-it and knowledge base solution I could find to no avail. I am running Server 2003 Web Edition and am unable to run Microsoft Update anymore. I'm at my wits end with this thing, any help would certainly be appreciated! Here is a copy of the log from today's last attempt:

    2013-10-01 10:01:47:669 1000 17dc Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0500)  ===========
    2013-10-01 10:01:47:669 1000 17dc Misc  = Process: C:\WINDOWS\System32\svchost.exe
    2013-10-01 10:01:47:669 1000 17dc Misc  = Module: C:\WINDOWS\system32\wuaueng.dll
    2013-10-01 10:01:47:669 1000 17dc Service *************
    2013-10-01 10:01:47:669 1000 17dc Service ** START **  Service: Service startup
    2013-10-01 10:01:47:669 1000 17dc Service *********
    2013-10-01 10:01:47:669 1000 17dc Agent  * WU client version 7.6.7600.256
    2013-10-01 10:01:47:669 1000 17dc Agent  * Base directory: C:\WINDOWS\SoftwareDistribution
    2013-10-01 10:01:47:669 1000 17dc Agent  * Access type: No proxy
    2013-10-01 10:01:47:669 1000 17dc Agent  * Network state: Connected
    2013-10-01 10:01:48:200 1000 65c Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2013-10-01 10:01:48:200 1000 65c Agent ***********  Agent: Initializing global settings cache  ***********
    2013-10-01 10:01:48:200 1000 65c Agent  * WSUS server: <NULL>
    2013-10-01 10:01:48:200 1000 65c Agent  * WSUS status server: <NULL>
    2013-10-01 10:01:48:200 1000 65c Agent  * Target group: (Unassigned Computers)
    2013-10-01 10:01:48:200 1000 65c Agent  * Windows Update access disabled: No
    2013-10-01 10:01:48:200 1000 65c DnldMgr Download manager restoring 0 downloads
    2013-10-01 10:01:48:387 1000 17dc Report ***********  Report: Initializing static reporting data  ***********
    2013-10-01 10:01:48:387 1000 17dc Report  * OS Version = 5.2.3790.2.0.197904
    2013-10-01 10:01:48:481 1000 17dc Report  * Computer Brand = HP
    2013-10-01 10:01:48:481 1000 17dc Report  * Computer Model = ProLiant DL360 G4
    2013-10-01 10:01:48:481 1000 17dc Report  * Bios Revision = P52
    2013-10-01 10:01:48:481 1000 17dc Report  * Bios Name = Default System BIOS
    2013-10-01 10:01:48:481 1000 17dc Report  * Bios Release Date = 2005-08-16T00:00:00
    2013-10-01 10:01:48:481 1000 17dc Report  * Locale ID = 1033
    2013-10-01 10:01:50:028 5472 1540 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0500)  ===========
    2013-10-01 10:01:50:028 5472 1540 Misc  = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2013-10-01 10:01:50:028 5472 1540 Misc  = Module: C:\WINDOWS\system32\WUAPI.DLL
    2013-10-01 10:01:50:028 5472 1540 COMAPI -----------  COMAPI: IUpdateServiceManager::AddService  -----------
    2013-10-01 10:01:50:028 5472 1540 COMAPI  - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2013-10-01 10:01:50:028 5472 1540 COMAPI  - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2013-10-01 10:01:50:044 1000 65c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2013-10-01 10:01:50:044 1000 65c Misc WARNING: Error: 0x800b0100 when verifying trust for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab
    2013-10-01 10:01:50:044 1000 65c Misc WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab are not trusted: Error 0x800b0100
    2013-10-01 10:01:50:044 5472 1540 COMAPI  - Added service, URL = https://update.microsoft.com/v6/
    2013-10-01 10:01:50:044 5472 1540 COMAPI -----------  COMAPI: IUpdateServiceManager::RegisterServiceWithAU  -----------
    2013-10-01 10:01:50:044 5472 1540 COMAPI  - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2013-10-01 10:01:50:059 5472 1540 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0500)  ===========
    2013-10-01 10:01:50:059 5472 1540 Misc  = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2013-10-01 10:01:50:059 5472 1540 Misc  = Module: C:\WINDOWS\system32\MUWEB.DLL
    2013-10-01 10:01:50:059 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:50:169 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:50:809 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:50:825 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:50:840 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2013-10-01 10:01:50:856 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:50:919 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2013-10-01 10:01:50:934 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:075 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2013-10-01 10:01:51:090 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:090 5472 1540 Setup ***********  Setup: Checking whether self-update is required  ***********
    2013-10-01 10:01:51:090 5472 1540 Setup  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2013-10-01 10:01:51:090 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.6.7600.256, required version = 7.0.6000.381
    2013-10-01 10:01:51:090 5472 1540 Setup  * IsUpdateRequired = No
    2013-10-01 10:01:51:090 5472 1540 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0500)  ===========
    2013-10-01 10:01:51:090 5472 1540 Misc  = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
    2013-10-01 10:01:51:090 5472 1540 Misc  = Module: C:\WINDOWS\system32\WUWEB.DLL
    2013-10-01 10:01:51:090 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:51:106 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:137 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:51:153 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:153 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2013-10-01 10:01:51:169 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:231 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2013-10-01 10:01:51:247 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:247 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2013-10-01 10:01:51:262 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:309 5472 1540 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2013-10-01 10:01:51:325 5472 1540 Misc Microsoft signed: Yes
    2013-10-01 10:01:51:340 5472 1540 Setup ***********  Setup: Checking whether self-update is required  ***********
    2013-10-01 10:01:51:340 5472 1540 Setup  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2013-10-01 10:01:51:340 5472 1540 Setup  * IsUpdateRequired = No
    2013-10-01 10:01:53:294 5472 1540 COMAPI -------------
    2013-10-01 10:01:53:294 5472 1540 COMAPI -- START --  COMAPI: Search [ClientId = MicrosoftUpdate]
    2013-10-01 10:01:53:294 5472 1540 COMAPI ---------
    2013-10-01 10:01:53:309 1000 10c0 Agent *************
    2013-10-01 10:01:53:309 1000 10c0 Agent ** START **  Agent: Finding updates [CallerId = MicrosoftUpdate]
    2013-10-01 10:01:53:309 1000 10c0 Agent *********
    2013-10-01 10:01:53:309 1000 10c0 Agent  * Online = Yes; Ignore download priority = No
    2013-10-01 10:01:53:309 1000 10c0 Agent  * Criteria = "IsInstalled=0 and IsHidden=0"
    2013-10-01 10:01:53:309 1000 10c0 Agent  * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2013-10-01 10:01:53:309 1000 10c0 Agent  * Search Scope = {Machine}
    2013-10-01 10:01:53:309 5472 1540 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
    2013-10-01 10:01:53:309 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:53:340 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:53:919 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2013-10-01 10:01:53:934 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:53:950 1000 10c0 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab
    2013-10-01 10:01:53:950 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2013-10-01 10:01:53:981 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:54:075 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
    2013-10-01 10:01:54:090 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:55:450 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2013-10-01 10:01:55:465 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:55:497 1000 10c0 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
    2013-10-01 10:01:55:559 1000 10c0 Misc Microsoft signed: Yes
    2013-10-01 10:01:55:559 1000 10c0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2013-10-01 10:01:55:559 1000 10c0 PT  + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2013-10-01 10:01:55:559 1000 10c0 PT WARNING: Cached cookie has expired or new PID is available
    2013-10-01 10:01:56:075 1000 10c0 Misc WARNING: Send failed with hr = 80072efe.
    2013-10-01 10:01:56:075 1000 10c0 Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-10-01 10:01:56:075 1000 10c0 PT  + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0
    2013-10-01 10:01:56:075 1000 10c0 PT  + Caller provided credentials = No
    2013-10-01 10:01:56:075 1000 10c0 PT  + Impersonate flags = 0
    2013-10-01 10:01:56:075 1000 10c0 PT  + Possible authorization schemes used = 
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: GetCookie failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: PTError: 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: GetCookie_WithRecovery failed : 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: RefreshCookie failed: 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: RefreshPTState failed: 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: Sync of Updates: 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 PT WARNING: SyncServerUpdatesInternal failed: 0x80072efe
    2013-10-01 10:01:56:075 1000 10c0 Agent  * WARNING: Failed to synchronize, error = 0x80072EFE
    2013-10-01 10:01:56:106 1000 10c0 Agent  * WARNING: Exit code = 0x80072EFE
    2013-10-01 10:01:56:106 1000 10c0 Agent *********
    2013-10-01 10:01:56:106 1000 10c0 Agent **  END  **  Agent: Finding updates [CallerId = MicrosoftUpdate]
    2013-10-01 10:01:56:106 1000 10c0 Agent *************
    2013-10-01 10:01:56:106 1000 10c0 Agent WARNING: WU client failed Searching for update with error 0x80072efe
    2013-10-01 10:01:56:137 5472 aa8 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = MicrosoftUpdate]
    2013-10-01 10:01:56:137 5472 aa8 COMAPI  - Updates found = 0
    2013-10-01 10:01:56:137 5472 aa8 COMAPI  - WARNING: Exit code = 0x00000000, Result code = 0x80072EFE
    2013-10-01 10:01:56:137 5472 aa8 COMAPI ---------
    2013-10-01 10:01:56:137 5472 aa8 COMAPI --  END  --  COMAPI: Search [ClientId = MicrosoftUpdate]
    2013-10-01 10:01:56:137 5472 aa8 COMAPI -------------
    2013-10-01 10:01:56:137 5472 1540 COMAPI WARNING: Operation failed due to earlier error, hr=80072EFE
    2013-10-01 10:01:56:137 5472 1540 COMAPI FATAL: Unable to complete asynchronous search. (hr=80072EFE)
    2013-10-01 10:02:01:106 1000 10c0 Report REPORT EVENT: {23C4EF40-F339-46F0-A722-45DED236DFE1} 2013-10-01 10:01:56:106-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efe MicrosoftUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efe.


    Tuesday, October 01, 2013 3:28 PM

Answers

All replies