none
my laptop

    Question

  • will not log on when i put in my pass word it comes up user profile cannot be loaded

    Sunday, September 01, 2013 3:06 PM

Answers

  • Method 1:

    Use System Restore. If it fails, proceed to method 2.

    Method 2:

    Proceed with the Safe Mode as mentioned by Rick Dee. Delete the folder Default in C:\User folder (i.e, C:\User\Default). If this step fails, proceed to method 3.

    Method 3:

    Log on to your account in Safe Mode. Backup all your important/personal files and folders associated with you account (i.e, from C:\Users\<your username>). This is important, since all the associated files and folders will be deleted in the proceeding step. Once done, go to System Properties (press Windows key+Pause or right click on Computer->click Properties). One the left pane, click Advanced Settings. In the dialog, under User Profiles, click Settings... A dialog opens showing a list of user profiles stored in the computer. Select your user name and click Delete. Then click Ok to close the dialogs. Restart the PC. Now, logon to your account. This time, a new user profile will be created. Once done, restore the files and folders from backup.


    Balaji Kundalam

    Sunday, September 01, 2013 6:21 PM
  • Hi,

    I would like to know what is the environment, Domain or home PC?

    In addition to the solution provided by Rick and Balaji Kundalam, I also would like to share the following KB with you, you can follow the detailed steps listed in this article:

    You receive a "The User Profile Service failed the logon” error message

    http://support.microsoft.com/kb/947215

    Regarding to the solution of “System restore”, I’d like to share this article below with you:

    How to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account

    http://support.microsoft.com/kb/940765

    You may also view the event log to find more information.

    What is your result now? Please free let me know.

    Regards,

    Yolanda


    Tuesday, September 03, 2013 12:26 AM

All replies

  • See info @ http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/user-profile-cannot-be-loaded/09315e15-a941-4926-9ba9-89526da7e193

    Restore Point:

    Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

    Try a System Restore once there, to pick a Restore Point before your problem..


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Sunday, September 01, 2013 5:14 PM
  • Method 1:

    Use System Restore. If it fails, proceed to method 2.

    Method 2:

    Proceed with the Safe Mode as mentioned by Rick Dee. Delete the folder Default in C:\User folder (i.e, C:\User\Default). If this step fails, proceed to method 3.

    Method 3:

    Log on to your account in Safe Mode. Backup all your important/personal files and folders associated with you account (i.e, from C:\Users\<your username>). This is important, since all the associated files and folders will be deleted in the proceeding step. Once done, go to System Properties (press Windows key+Pause or right click on Computer->click Properties). One the left pane, click Advanced Settings. In the dialog, under User Profiles, click Settings... A dialog opens showing a list of user profiles stored in the computer. Select your user name and click Delete. Then click Ok to close the dialogs. Restart the PC. Now, logon to your account. This time, a new user profile will be created. Once done, restore the files and folders from backup.


    Balaji Kundalam

    Sunday, September 01, 2013 6:21 PM
  • Hi,

    I would like to know what is the environment, Domain or home PC?

    In addition to the solution provided by Rick and Balaji Kundalam, I also would like to share the following KB with you, you can follow the detailed steps listed in this article:

    You receive a "The User Profile Service failed the logon” error message

    http://support.microsoft.com/kb/947215

    Regarding to the solution of “System restore”, I’d like to share this article below with you:

    How to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account

    http://support.microsoft.com/kb/940765

    You may also view the event log to find more information.

    What is your result now? Please free let me know.

    Regards,

    Yolanda


    Tuesday, September 03, 2013 12:26 AM