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Service Manager 2012 AssignedToUserDim in Cube reports showing every user that was ever assigned a specific IR

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  • Reposting this in the General Forum, I am desperate for an answer.

    If I have an IR that was assigned to Analyst A then reassinged to Analyst B my cube reports show that both analysts are assigned the IR.  It is obviously pulling the Assigned To info from the history but this is no good.

    In my report I only want to see the person that it is assigned to now

    Thursday, June 27, 2013 4:16 PM

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